Question about Office Equipment & Supplies
Are you trying to reset it to get all of the ink used?
If so, it's a simple trick.
Cover the holes on the side of the drum with electrical tape (the printer shines a light through, if the light goes through there's no toner left, but if it doesn't it acts like there's a full cartridge)
Now use the following sequences on the printer:
1. Open the front cover and leave open while completing the following steps.
2. Turn the printer off.
3. Hold the 'go' button while turning the printer on. All panel lights should be on.
4. Release the 'go' button.
5. Press the 'go' button 2 times.
7. Press the 'go' button 5 times.
8. The toner light should be off.
9. The paper light should be on or flashing.
10. Close cover. The ready light should be the only light on.
This should reset the drum so that you can get every penny of ink you paid for.
Posted on Apr 08, 2008
1. Press the Clear key to display drum status.
2. Press 1 on the telephone keypad.
3. When the display shows "ACCEPTED", close the front cover.
Posted on Dec 10, 2009
I had similar issues with my unit that is just over a year old, still using original cartridge. Tried all recommendations here and elsewhere, with no joy. Still the dreaded solid "Toner" light and the "Clean the corona wire" message on screen. Given that I had already purchased a replacement high yield toner cartridge months ago, my only viable option was to purchase another identical printer unit.That said, the existing unit became open-season for my Shrek-like surgical attempts to repair. I was successful.
After unplugging the unit and letting it cool down, I began to disassemble the general components, cleaned them and reasssembled. I removed the toner cartridge from the drum assembly, and took the drum assembly apart. I was able to get the large roller assembly removed by pulling up briskly on the side opposite the corona wire "home" position. I then applied brisk pressure to remove the other end. I proceeded to very gently clean the long bristled component, the large roller (drum?) and the smaller roller; all gently with a kleenex or five. Blow out all areas to remove any loose material. Reassemble the unit, plug it in and all is well, printing just fine. Hopefully, this repair is long term. Good luck all.
Posted on Nov 12, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
wecan reset brother cartage 2ways. when we are filling at that time we can adjust white ringe of cartage. otherway after reffiling . and when we put cartage in side the printer. we should push white and black point and start the printer .then it wi be reset.(it is tech. private methode)
Posted on Jun 13, 2009
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