Question about Bosch Nexxt 100 Series WFMC1001UC Front Load Washer

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Washer will not drain

I pulled the cleanout and found a dental pick and some coins. Put back
together and now it sound like it is trying to drain ( hear impeller turning) but still no draining.

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There may be more debris in there or the impellor is now broken from its shaft,the pump will need replacing.

Posted on May 29, 2010


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Samsung washer keeps reading ND. Have manually drained the washer, cleaned all the hoses out. Found a coin, removed it, washed a blanket and the washer worked fine. However when doing another load, again...

The nd error code stands for No Drain.

Try following the steps here:

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

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I had the same problem for months. Load would pause all the time and items would be soaked. Today it wouldn't do anything and I found out that it was a drainage problem. I called the warranty department and they scheduled a service but warned me that if the problem was caused by debris in the sytem, I would be charged for it. So, I took the job on and finished with like new results after about 4 hours of work. First the pump filter was nasty(batteries, coins, a wrench, hair,etc.), so I emptied and rinsed. Unplug machine. Take off lower front panel (3 screws) and the turn the pump cleanout knob counterclockwise about 2 turns. Have something ready to catch water. Put back in and test machine. If that doesn't work, you will have to clean your pump. Repeat the same drainage process with pump cleanout knob, take hoses off from pump (to the right side of pump cleanout tube), disconnect wiring, remove both screws holding the cleanout tube and pump to the frame and remove assembly out of washer. Remove the 3 screws on the back of pump. Take a flat screwdriver and pry the impeller from the body of the pump(pry carefully because you don't want to mess up the o-ring). Once you have the impeller out, clean impeller and inside of pump casing.(Don't get the electical portion wet!). Put everything back together and test. That is everything I had to do. It sounds hard but it really isn't. Remember to disconnect power from the machine before working on it. You don't want water from the pump cleanout spraying all over the place, the machine has an internal ground and you may become one if your not careful. Our machine is working awesome, my wife is not yelling no more, and I really hope this helps somebody out there. Good luck.

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