Question about Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN All-In-One InkJet Printer

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WE HAVE COPIER MODEL MX860-WITH AN ERROR MESSAGE 5C20 AND WE HAVE MISPLACED MANUAL. IS THERE A FIXABLE SOLUTION? WE HAVE TRIED SHUT OFF AND TURING BACK ON. WE EVEN UNPLUGGED AND RESTARTED. STILL GETTING ERROR

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