Question about Canon PIXMA MP810 All-In-One InkJet Printer

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An error message 5020 appeared and the machine is not working, how to solve (to reset)?

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Error [5020] is not big problem. You just need to release the scaner lock switch and turn the power off and on back. Then you may enjoy to use your PIXMA MP810

Posted on May 29, 2010

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Hello, I have a Canon MP810 printer and the screen shows there is an error with that number: 5020. It says that I have to unlock the locker of the scanner and then restart. I have done it many times...


I have just read it on the other forum..try this one
Error Code 5020:
Scanner lock switch locked. [5020] Release the scanner lock switch and turn the power
off and back on.
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When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
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Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
To clear paper jams:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us
You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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