Question about ZT Group Cisnet A7020 PC Desktop

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Plugs on front of computer r usless for my mic and headphones

On the front of the computer box r symbols for headphones and mic but when i plug in the two plugs of the head phones pink and green nothing happens i still hear my speakers and no mic. i need this for gaming online. i have a zt computer duo core dq965gf mother. what do i do?

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  • Anonymous Apr 28, 2008

    i have a desktop and laptop.  I have tried for both the computers.  But it didn't work.  Kindly suggest


2 Answers

Do you have a Realtek Soundcard/-chip?
Then you have to enable the front plugs via the Realtek Control Center (shipped with your driver).
Also be sure that you disabled the automatic front plug detection, without that you cannot enable the front plugs.

Posted on Jun 16, 2008

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  • 113 Answers

In some cases the front sound is not actually connected to the motherboard, and will not function at all. If this is the case, you should still be able to plug the mic and speakers jacks into the back of the computer.

If the cables are connected and configured properly, sometimes is it necessary to use an audio control to enable the front ports. This control is sometimes displayed in the Tray (the icons next to the clock on the right hand side of the taskbar), or in the Control Panel.

lastly, on some computers, it is necessary to start the computer with the hardware connected, and it automatically configures the ports depending on what is plugged in.

Posted on Apr 08, 2008

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1 Answer

I have a dell desktop with two jacks in the front.One is marked Micophone and the other is marked headphones.I cannot get the headphones to work at all and have checked all possible volume controls.Iam not...

Some-times those connectors are not connected to the respective plug in points on the mainboard. That is a possible reason for them not working.

A solution to this problem would be to open up the chassis and ensure that the ports are indeed plugged into the mainboard.
Intel based computer systems use AC'97 and AMD based computers use HD Audio.

You may need to consult the mainboard manual to correctly plug the ports in.

The other way is to use the ports located at the rear of your computer chassis, however as you may have experienced it may mean that the cables on your mic/earphones are not long enough. In which case you will have to check that the front headers are plugged in.

Remember that when using a microphone you need to specify which port/audio in port you are using rear or front.

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That can either be a software or hardware problem. Please check BIOS and Sound card drivers to see if the front Headphone and mic jack are enabled. (right click computer ->properties-> device manager) or start programs -> realtek (depending on sound card)

Was it ever working before and do the plug in the back work for your computer?

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Using headphones

You can get a set of speakers that has a headphone jack on front (it will shut off the speakers when headphones are in) or you can unplug the speakers and plug in the head phones. Some PCs have a red and green jack in front - plug in headphones to the green, you should have the speakers shut off till you unplug. All else fails they make a headphone/mic extender that sits like a hockey puck on the desk, has cables to the mic and speaker jacks on back of the PC and on the puck part has a jack for speakers, mic and headphone - some switched manually by you, some switch when the headphones plug in. If you had posted the model I could see if your machine has front red and green jacks.

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Check for 2 sockets. If your desktop is reasonably new, look for a socket with a Green ring around it or a socket within a green square. That is your headphones socket. Look likewise for a Rose colored one. That is your Microphone socket. At times you may also see the picture of an old fashioned Microphone and a headphone close to the respective sockets. If your computer is pretty old, get hold of a good torch light and look in the back. You may find a circle or a diamond shape with an arrow going in and an arrow going out which are the mic and audio out respectively. This type is pretty much rare now a days.

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If I am thinking of the right sound go back into your audio mixer and turn down or off the mic pre amp or gain. On mine I have two preamp setting and one gives me a squealing sound if enabled.

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The headphones need to be plugged into the green jack on the computer, your microphone needs to be plugged into the pink(red) jack on the computer.

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Does your computer have front audio ports? If so, you can just plug it in there. Otherwise you need a single male 2 dual female converter to plug into the speaker port.

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If your headphones have a single plug you cannot plug these into a regular speaker connection or headphone connction and get mic and sound, you will need a headset that has 2 separate plugs (one for Mic and one for headphone) or a splitter you can get a radio shack. Most headsets have only one plug and there are connections for both the mic and the headphones on this plug, but the headphone connection on the computer has only connections for the headphone and therefore cannot detect the microphone.

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