Question about Canon PIXMA MP160 All-In-One InkJet Printer

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The scanner is not working. Everything else is working fine

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You should use a good quality USB 2.0 cable. If using low quality USB cable, you are not able to use the scanner function.

Posted on May 29, 2010

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Posted on Jan 02, 2017

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Looks like things have got a bit mixed up with the canon software. Try this:-

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We use Abby 8.0 finereader with kofax VRS. We can not gt the scanner or Abby to reconize the VRS with the scanner hooked up. Everything works fine with another scanner.


Use CapturePerfect ver 2.0 downloadable free. Ver 3.0 is priced. http://software.canon-europe.com/software/0022439.asp?model= though this is under Canon 5020, it works with 9080C.
Have you loaded Device drivers, if not download from http://software.canon-europe.com/products/0010035.asp
Once the driver is loaded you can even use Microsoft Imaging to scan. CapturePerfect is easy and brings out the added features of Canon 9080C.
S. Mohan, Chenai, India

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Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

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Unplug the power supply from the power port on the scanner then plug it back in after a few seconds and power-up if it isn't already on. This happens to me a lot and this works every time. Frustrating though.

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When I had the cable that came with the printer connected to the scanner, and the cable that came with the scanner connected to the printer, the scanner didn't work.

Changing the cables changed everything.

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The lower scanner unit moves when doing the shading adjustment (scans the little white plate on the top and bottem scanners). Most common problem is a staple interfering with the lower scanner movement.

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