Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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Runs constantly freezer frosted up where it looks like air comes out and the refrigerator side is not cold

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  • Mike Smith
    Mike Smith May 29, 2010

    Need your complete model number to help you .

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Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , when to cycle off .

Posted on May 29, 2010

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  • Master
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Sounds like you have a defrost problem.

Posted on May 29, 2010

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The freezer was thawing out and the refridgerator was not as cold. I took the cover inside the freezer off and the coils were full of frost. After thawing all the frost everything was fine for about 2 weeks. Again the freezer was not as cold and I took the cover off inside the freezer and again the coils were full of frost

Posted on Jun 07, 2010

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1 Answer

Freezer fan stays on constantly. temps ok in both sides. will this cost much more electricity and should i really worry about it.


If the freezer fan is running constantly, and things aren't too cold in either section, it means the frig thinks its not cold enough to shut off, so it runs trying to get to the proper temp. you have control set at. Check for any frost buildup on freezers back panel inside freezer. If there is you have a defrost problem.

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Freezer cold and fan running. Refrigerator side not cold, no cold air circulation. Wife says sound of refrigerator is lower pitch like something that used to be running is no longer running. Is there...


Hello Otis,
Thier is only one fan in the freezer that circulates the air throughout both ref/freezer. I dont know if ya have a side by side or if freezer on top..but if side by side one possible cause would be the damper in the upper left corner of the refrig. compartment is stuck closed so no air can enter ref.compartment(no damper if freezer on top or even if older model side by side) on either model also even if freezer on the bottom, another possible thing is frost has built up in the freezer and the coil in freezer is a huge block of frost and no air can poass through it because its totally frozen.

Let me know which might be the problem and i will help ya check that EI..is the damper stuck..is it all frosted up and ya can see frost on back plate of freezer wall ect ect..

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1 Answer

I have a GE GSL25JFPBS side by side. Freezer works okay, but refrigerator does not. Coils in rear of freezer are frosted toward the bottom of the coils. I shut down the freezer, removed frost, blew out...


You wake up in the morning and go to the refrigerator to get some breakfast. When you get out the milk, juice or whatever it is you get for breakfast, you notice something is wrong. It's not cold! The next thing you do is open up the freezer and see if that is still working properly. Wheeew it is. But why?
What you probably didn't notice was that the freezer has not been going through it's normal defrost cycle. Because of this un-noticed event going on, there has been frost building up on the evaporator coils that doesn't belong there. After this frost continues to build up over the course of a few days to a week or so, now you are going to start to notice the effects.

Here is what's happening when you have a malfunction in the defrost system.
  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode.When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool and everybody is happy. you have to be able to do a continuity test on the defrost therrmostat as well as the defrost heater 79 precent of the time it is the thermostat that is defective if you receive both postive results after testing both of these and they both passed your continuity test then you would look at the defrost timer or in some models the board on the back side under the panel of the fridge if you have any further questions message me back and please remember when this chat has concluded to rank how this opinion has helped in your appliance situation so that i may continue to help people like yourself in the future with similar situations Thanks again Rick

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1 Answer

The bottom refrigerator don"t get cold. water was leapin on bottom shelf be fore it stop working. Thank you


Look for frost build up on the back panel in the freezer side. If there is then you'll need a defrost timer or heater. Also check to see if you can hear the fan running in the freezer, if not that's your problem...replace it. All the cold air comes from the freezer it needs the fan to get it to the fresh food side.

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2 Answers

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Refrigerator not cold, running constantly, freezer was cold but noticed its not as cold. cleaned everything in front, pulled it out and looked at back, no frost on everything, fan is running, not sure if...


This could be cause by several different problems. Here they are. Not enough R-134a freon. Severe frost behind back panel (inside freezer section) Conderser motor not running or running too slow to cool off compressor. Very dirty condenser. Excessive heat wll cause the compressor to over heat and warm up frig. It take about an hour for it to cool off and come back on. if you find out this problem let me know

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1 Answer

I have a 20 year old sub-zero refrigerator. For the last two weeks the refrigerator is so cold that everything is freezing. If I turn down the thermostat the freezer warms up.


It sounds like the freezer side is losing its capacity......All cooling done on the refrigerator side is done by air flow of the fan in the freezer compartment by the evaporator coils(aluminum fins looks like a radiator)
You might want to pull the back panel of the freezer section and look at it.
Normally it is fully frosted when running(whitish snow covering on evaporator) If it is only partially frosted it has a freon leak or compressor problem. If it is engulfed in frost and there is no air flow possible through it your defrost system has failed.My guess is it is partially frosted and you have a freon leak.

Also check the fan by the compressor is running on the outside and the condensor coils on the outside on the bottom are clean.( fan runs when compressor runs)

A

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check the evaporator fan if it is running then check the damper at the top is opening also the return vent at the bottom... if all is working then you need to check the evaprator is not pluger with frost... let me know

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