Question about Compaq Presario 700 470024-192 Notebook

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Periodically the screen is captured by horizontal lines completely across the screen. Cannot access programs or even shut down properly. Any suggestions. Presario 700 laptop using Windows Vista. Thanks

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This issue is due to the malfunctioning of the screen or due to any other internal hardware malfunctioning of the notebook.

To further isolate the issue, I request you to connect the external monitor and check.

Once after connecting the external monitor, please tsp Fn+F3 Switch between the display and external monitor in the following order:

Display
External monitor
Display and external monitor

If the external display is fine then the issue either could be due the malfunctioning of the display cable connector between the screen of the notebook and motherboard or due to the malfunctioning of the screen.

As this the hardware issue, Please contact the nearest repair center to get it resolved.

Posted on May 29, 2010

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Overheating

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