Question about Acer Aspire 5672WLMi Notebook

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Computer not responding at bootup

My Acer 5672 is not working right. It seems to boot up fine. Then the boot screen appears with the mouse cursor in the middle, but the touchpad (synaptics touchpad) doesn't respond. The computer continues to boot and my desktop appears, but the keyboard doesn't respond either. Now normally if I turn the computer off manually by pressing the power button, it only takes about 4 seconds, in its present condition it takes anywhere from 20 seconds to a minute. I have system restored a couple of different times, but no success. Safe mode seems to work ok at times, but sometimes it will take anywhere from a couple minutes to 20 minutes to boot into safe mode. I have no idea what exactly I should do at this point.

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  • Lighthouseww Apr 08, 2008

    Hmm, hadn't thought about that. That might be a good idea. I am fairly certain that it isn't under warranty. I will see if anything turns up... thanks.

  • dimaggra Jan 27, 2009

    Hi, my acer aspire 5672 just started doing the same thing. Boots fine but no mouse or keyboard, they do work in safe mode. I even got it to work once with a usb mouse. Tried restore and, stop all startup programs to no avail. Have you fixed yours?

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If it works in safe mode, it is not a hardware issue but rather a software issue. You didn't mention what Operating System you are using (which version of Windows), but if you go to msconfig and run a selective startup, eliminating things that you don't need, you might be able to track down the offending item.

Posted on Jan 10, 2014

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If your laptop is under warrant (or even if it isnt) you should take it into a repair shop or to geek squad at best buy.
they are really good about fixing laptops for an ok price
it sounds like a hardware issue
possible something shorting out or fried or loose

Posted on Apr 08, 2008

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