Question about Computers & Internet
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
It depends on what type of ink cartridge you have installed.....with HP genuine ink cartridges and HP Solution center installed, everything should be there. However, if you get an HP
integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901,
92-98....currently offered at Costco or Frys today) or if you buy a
remanufactured/compatible HP ink cartridge, the ink levels will not be displayed nor can they be reset (HP
has a smart chip embedded within the nozzle plate at base of ink cartridge
which counts the drops and then registers as empty).....so you'll just need to
live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and
similar while you are using these types of aftermarket supplies. The first
video below provides an overview of the 'low ink' phenomena.
NOTE: These types of 'SEVERE' cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem" etc.) typically indicates the internal micro-electronics
of the HP #901 / 901XL cartridge are damaged. The cartridge's electrical wire
runs at rear and lower side of the ink cartridge are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on all models which use HP 901 cartridges. Refer to
Inkjet411 youtube videos below:
HP Officejet J4500 J4600 4500 Printer
Error Messages -HP 901 & 901XL Cartridges
HP 901 & 901XL Ink Cartridge Alerts -
Low Ink Warnings:
HP Officejet J4500 J4600 4500 Printers
Tap 41 Diagnostics - HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE
HP Officejet J4500
J4600 4500 Cartridge Error Bypass - HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4
HP 901 Ink Refilling & Cartridge Care
Tips - Everything you need to know: http://www.youtube.com/watch?v=jTtNj6rN4g4
Apr 12, 2013 | HP OfficeJet J4580 All-In-One InkJet...
Jul 09, 2011 | HP PSC 1610 All-In-One InkJet Printer
May 29, 2011 | HP DeskJet 6988 Printer
Dec 05, 2010 | HP DeskJet 6988 Printer
Jan 09, 2010 | HP DeskJet 6988 Printer
Aug 27, 2009 | HP Officejet 6310 All-In-One InkJet...
Jul 05, 2008 | HP PSC 2210 All-In-One InkJet Printer
May 11, 2008 | HP Officejet Pro L7680 All-In-One Printer
Feb 14, 2008 | HP Officejet Pro L7680 All-In-One Printer
21 people viewed this question
Usually answered in minutes!