Question about JVC GR-D50 Mini DV Digital Camcorder

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I have a gr-d50aa jvc which gives a message on the lcd that says unit in safeguard--- eject and reinsert tape. i open the door but tape does not eject,i can hear the usual beeps but still nothing happens. could you please help as i need to get the tape out

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What error number are you getting? If the tape won't eject you may have a much more serious problem. It is also possible the tape has gotten jammed in the unit. You may want to consider having a professional look at it so that no more damage is done to the camera. Once I have more information I can assist you further. Also if you need help concerning repair facilities I can help you locate them and inquire about estimates you can also find authorized center here:
http://maps.jvc.com/cAscList/
Thank you,
Lee

Posted on May 29, 2010

  • 2 more comments 
  • bandcdavi478 May 29, 2010

    the error number is E04 i really only need to get the tape out of the camera as i have purchased a new jvc gz-hd300 and would like to be able to put the tape onto a disc

  • Lee A.
    Lee A. May 29, 2010

    Hi,
    Firstly make sure the battery is fully charged. Also how old is the battery? It may not have enough of a charge no matter what. You may want to consider purchasing a battery to try it, most stores you could return the battery after using it the once that you would need it to get the tape out, but check the store policy first. I assume you are quite familiar with ejecting the cassette on this unit? If you still have problems and it isn't ejecting properly I would definitely recommend contacting a jvc service facility or any camcorder technician locally. As they have the proper tools and know how to get the tape out without causing any more damage to the tape. If you need help locating one just give me your zip code.
    Thank you,
    Lee



  • bandcdavi478 May 29, 2010

    thanks lee the batteries are old but would attaching ac power overcome this problem . my postcode is 2460 nsw australia

    thanks barry

  • Lee A.
    Lee A. May 29, 2010

    the charger is used for charging so the batteries being inefficient enough could definitely cause this problem. I would still try a new battery that is fully charged. Here is contact info for you for australia:
    http://www.jvc-australia.com/JVC/client/...
    Hope this helps and please keep me updated either way.
    Thanks again,
    Lee


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