Question about Acer Aspire 6930-6771 Laptop

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My computer won't load windows. It won't start up

When I start my computer, it goes to a screen that says it will diagnose and repair why it won't restart. Then it says it can't diagnose why windows won't start. I tried to use my recovery discs and it won't accept them. Help me please!

thanks,

Jim Isenbarger

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  • goinsandrew May 29, 2010

    Were you running XP, Vista or 7?

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Hi Jim! The problem might be in the hard-drive in the form of a faulty hard-drive! unfortunately the only way to fix this is by replacing the hard-drive. If you still have warranty then don't wait!!!! call the company and notify them about this problem, tell them that you are upset with their equipment they will try to help you.

There might be other solutions that I am unaware of.

Hope that helps.

Posted on May 29, 2010

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I had the same problem with mine and the way I fixed it is I changed the boot order to boot from cd first. then I restarted my laptop and it loaded the recovery cd's. I lost everything that was saved, but the laptop works now. Hope this helps you.

Posted on Jul 30, 2010

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