Question about Janome Memory Craft 9500 Computerized Sewing Machine

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Problem with the arm

I was sewing and the belt came off of the part that moved the arm up and down. I put it back put now my designs are off. I am not sure if it centered or will it reset its self.

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If it was the motor belt, no problem, if it was the timing belt thgen major problem which means a shop repair.

Posted on May 29, 2010

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Posted on Jan 02, 2017

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1 Answer

I have a viking designer 1. When I put the embroidery arm on the pressed foot will not stay down. But does stay down when regular sewing arm is attached.


When embroidering, the presser foot hovers above the fabric a few millimeters. The machine does this automatically.

May 04, 2015 | Sewing Machines

1 Answer

Needle shaft will not move up and down


Broken motor belt or the belt has slipped off. Read the instructions of your machine and take the needle arm cover off to look at it. If it's off the pulley, simply put it back on. If broken, remove it and buy one of the same type and length.

Apr 09, 2015 | Sewing Machines

1 Answer

TacsewKM1243A only sews in reverse how can i make it go fowoad ?


1. Take the top off your machine.
2. Move the stitch length back and forth and watch the arm inside .
3. By doing this you will see where the arm is connected. The arm is probably loose or stuck by old grease. Look on the arm for loose screws. Tighten them.
4. If you see old grease that is hard and dirty you will need to clean it off. Use carburetor cleaner. Use old rags and a qtip and toothbrush. (Don't brush with it anymore)
5. Recheck to see if the mechanisms inside move by the arm.
6. Put some material on the sewing machine w/o a needle or bobbin inside. Turn the hand wheel and watch the material. You will have to move the arm to different areas to see differences in the material movement.
7. Once the material is moving you can put new oil on all moving parts that touch each other. (steel against steel)
Remember loose screws, old grease are probably the problems.

Mar 28, 2015 | Sewing Machines

1 Answer

Bobbin fill with a design in progress


I'm not totally sure what you're asking, but I'm assuming you're asking how to replace an empty bobbin if you're in the middle of a design. Take the hoop off, but for heaven't sake, DO NOT remove the fabric from the hoop, replace the bobbin, bring the bobbin thread to the top, and put the hoop back on. You should then back up in the block by pressing the reverse button right above the light button, with a "U" next to it--it will reverse the stitches. Back up about 20 stitches before you press the green button.

Now, here's the gotcha. If you bumped or moved your arm even slightly when you removed the hoop, it can throw off the design placement. To get around that, after you have replaced the bobbin, but before putting on the hoop, turn the machine off and then on again. This may "blow" or exit the design in the program; so just put the hoop back on, retransmit the design, and then use the arrow key on the machine navigator on the PC to go back to the block you were doing, and then use the ADVANCE button to go to where you were. The advance button is just ABOVE the reverse button. When you're to that point in the block, press the green button and it will resume sewing.

Jul 28, 2014 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Embroidery arm does not work


Sounds like the embroidery arm belt stop is out of adjustment. Unless you're pretty handy, take the machine and arm to a professional. If you're going to tackle it yourself, get a service manual for the machine.

Mar 21, 2014 | Husqvarna Designer I

1 Answer

Embroidery unit


This can happen, click back to tools option check whether hoops selection is correct. If this is not the problem, off your machine then put on again. If message remain pull out the embroidery carriage & push in again. Hope it can work.
In jam situation, just exit from your embroidery option, fix the jam by moving the embroidery carriage, work on a different design and see if it work. Sometime a design may not work fully.

Sep 29, 2013 | Singer CE-100 Futura Computerized Sewing...

1 Answer

I have singer 724 and have it torn down to put the new belt in. I almost have it back together except I can not get the cam holder back in spot it belong. Their is the needle arm ball pivot that I think it...


Unfortunately your explanation is not clear enough, have you changed the drive belt or the cam belt ? if you have changed the drive belt there shoulkd be an adjuster so the belt fits on nicely

Aug 11, 2010 | Singer 6038 Mechanical Sewing Machine

1 Answer

Embroidery arm misaligns design, but not on a regular basis. One stitch-out will be off and the next of the same design stitches just fine. Just returned it from service where it was calibrated, cleaned....


Firstly check that the embroidery arm is not hitting against something as it travels around. Even a very slight bump and put things off. However, most registration problems are caused by incorrect hooping or insufficient stabilising, or a combination of both. Even using the same fabric and same stabiliser you will not necessarily get the exact same sew-out results if there is slight variation in the amount of tension on the stabiliser. There are lots of tips out there for better hooping and stabilising, but my favourite is to hoop the stabiliser firmly then turn the hoop over and put 1" or 3/4" wide masking tape half-and-half over the edge of the hoop and onto the stabiliser on all four sides. This stops the stabiliser from moving about at all. Try it and see how it goes.

Dec 06, 2009 | Husqvarna Designer I

1 Answer

Cant get rid of message


I think that you need to have an authorized Husqvarna Viking repair center look at your machine.

The only thing that I can think of that you can do is place your left hand on the embroidery arm that moves left and right. Put your thumb into the opening where the hoop holder comes out and lift the cover slightly. I have seen the cover get pushed down too far so that the sensor inside is not able to move when the hoop is removed so the machine thinks it is still there. Look at the end of this opening in the arm that is closest to your stomach to see if it looks as if the cover is pushed down too far.

Beyond that, several things could be causing this problem, only one or two being serious. Most are simple.

Apr 04, 2009 | Husqvarna Designer I

2 Answers

Machine won't recognize embroidery unit


Isnt their something in the way of the chips that connect the embroidary arm to the machine

Mar 04, 2009 | Singer CE-200 Quantum Futura Computerized...

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