Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Microsoft & Wireless Notebook Optical Mouse - Slate - VSBX300008 Model 1056. I plug it in, and it works but after a while it stops working completely. I try reconnecting, re plugging it in everything and it won't work. I have to restart my computer to get it to work.

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  • 2,923 Answers

Here's what you need to do:

1. First, replace the batteries. Try to use regular batteries (only for testing).
NOTE: Do not put the mouse on the cradle or charge the mouse if you're using regular batteries.

2. Try to connect the wireless USB dongle in to different USB ports of the computer. If same problem occurs, try to use different computer and see if the same problem occur.

3. Make sure that there's no possible wireless interference near the computer. Like base of the cordless phone, cell phone, and any other wireless devices that are using RF signals. They might interfere with the RF wireless signal of your mouse.

If it behave the same thing on different computer, then you may need to contact the manufacturer for repair.

Thank you and good luck!

Posted on May 29, 2010

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