Question about Frigidaire Dishwashers

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DW5700P1 dishwasher must have stopped running last

I have a Frigidare DW5700P1 dishwasher which stopped running last night and left the tub filled with water. I have tried to run it in all cycles but the motor will not run to evculate the water. I believe the door switch is working as the opersting light comes on. Is it the motor or the relay the problem and how casn I confirm it before I order the parts?

Any ideas on what to check next and how to do it?

Thanks

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  • Frigidaire Master
  • 3,247 Answers

A lot depends on at what point the dishwasher stopped working.

Have you tried to turn the mains power off and on again and then try one of the short cycles.

I would suggest if water is not draining, then empty with a small pan and check filter for blockages. Also good idea to check there is no blockage on the drain side.

A good site to check is

http://www.partselect.com/dishwasher+water-wont-drain+repair.htm

Please post a comment to let me know what you find.

Posted on May 29, 2010

  • 9 more comments 
  • bdcurran May 29, 2010

    I have tried turn the power off and on at the circuit breaker as well as trying it in all of the wash cycles. i checked the motor leads with an ohmmeter and everything is fine with no readings on ther leads or to a grou.



    I changed the motor relasy thinking it was at fault but it did not correct the situation, I drained the tub,set it in max cycle and it filled the tu. The relay buzzed for a few seconds and stops. The timer seems to be working as it went through the entire cycle with the relay buzzing at every time the motor should have been running. For some reason it add more water at every point in the cycle.



    I spun the agitator foreward and backward with a battery power drill and it seems to turn fine. What should I check next? Could the door switch have anything to do with the motor not running. .



    Thanks,

    Barry

  • Sam May 30, 2010

    I do not have access to the user or repair manual for this model.



    But generally the dishwashers have separate motor for wash and drain.



    In your case I believe you are having problems with the wash. Does the drain cycle work?



    I am not doubting the door switch otherwise it would not fill. But you could test it with blade of srewdriver if the microswitch is accessible.



    Is the water heating up?



    Does your dishwasher have a float switch at the base? If so, is it moving up and down freely.



    Please post a comment to confirm what you observe.

  • bdcurran May 30, 2010

    The drain cycle does not work on any of the wash cycles. The water is supplied from the hot water line and is not heated. The motor on this model is reversible which I believe creates the drain cycle.



    When I checked the motor which has five leads running into I put one of the leads from the ohmsmeter into the white lead and placed the other lead in the other four terminals. Then I placed one of the leads against the case of the motor and tested all of the leads and all readings were 0.



    The door switch is not accessible on this model without disassembling the door. Do you have any other ideas on what is wrong with the unit? I have a large party coming up next weekend and need to get it fixed or buy a new unit.



    Thanks,

    Barry

  • bdcurran May 30, 2010

    The float works fine and the tub fills up like it always has.

  • Sam May 30, 2010

    If you can hear the relay clicking - are you able to check if the motor is getting the power.



    Where is the motor power coming from - direct mains or is there a conversion somewhere.



    If power is ok then perhaps the main suspect looks like the motor. How old is the unit?



    Unfortunately I cannot find any documentation on the web about this model.



    Hopefully you will get some success before your party - otherwise might have to be paper plates.





  • bdcurran May 30, 2010

    I am unable to check if the motor is getting power without cutting into the circuit which I would rather not do. The unit is 17 years old and has worked fine up until this point with the exception of replacing the door seal. Do you have any other suggestions on what maybe the problem?

  • Sam May 31, 2010

    At this stage the best bet is to go to the motor and expose its leads and check the power supply coming to the motor.



    If you are getting the voltage, then the motor is not responding. Could be a broken bearing. If you are not getting any voltage at the motor terminal then you will need to trace back to the relay terminal to see if the Power supply is dead.



    Not sure if I have any other ideas to help you. Unfortunately I am not able to track any documentation on this model.

  • Sam May 31, 2010

    Further to my earlier posting - I have located a possible replacement for the motor of your dishwasher.



    http://www.repairclinic.com/SSPartDetail...



    It does appear to be expensive. It would be nice if you could check the voltage coming at the motor terminal when the relay/ timer is on. Can you take it out to check any possible damage before you order a new one.



  • bdcurran May 31, 2010

    There are four leads going into the motor which ones should I check? There is a white one, a red one, a black one and blue one. Which one of them is a ground? If you cannot properly diagnose and do not have access to the manual or a schematic it maybe we should call it a day as I am running out of time.



    Thanks

  • Sam May 31, 2010

    You are welcome to keep trying with other experts anytime. I did explain to you right in the beginning I did not have access to any documentation on your dishwasher.



    I thought you were familiar with the components the way you described the tests you had already done. If you are checking voltages it does not matter which one is ground. All you need to know is

    1) what is the voltage rating of the motor - should be 120v AC in USA. (check plate on motor)

    2) are you getting that voltage on any pair of wires. (make sure your multimeter is set for AC volts).



    If the volts are coming from the relay/ controller then your motor is the problem. Otherwise you will have to trace back the connection to the relay to find why the volts is not reaching.



    Please note you have no obligation to keep dealing with me.

  • bdcurran Jun 01, 2010

    Hello,



    It looks like you are unable to come up with a definitive solution to to the problem I am having with the dishwasher and I have sent an email to FixYa.com to let them know the matter is unresolved and request a refund on the money that has been paid.



    I was hoping you could have found a resolution to the problem. Thanks for your time.



    Barry

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