Question about Dell V305w All-In-One R840635AU InkJet Printer

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Printer aligment problem. Installed new cartridges and it will not pass analignment. It thinks tape is still on cartridge. cheecked twice , cleaned cartridges. now what?

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Try unplugging printer, waiting for a few minutes and try again.

Posted on May 28, 2010


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I got always the message Print Head not installed

follow these steps:
Turn the open the top cover. Wait for the cartridge carrier to stop moving, then lift the first cartridge out of the printer. Tilt the cartridge forward, then carefully lift it out of the printer.
Examine the electrical contacts on the bottom of the cartridge. Look for any tape that might be covering those contacts. New print cartridges ship with this tape to protect the cartridge and prevent leaks. If you fail to remove this tape, the printer cannot sense the cartridge and it might return a "print head not installed" error.
Remove the rest of the cartridges from the printer. Check them for tape and other obstructions. Also check the cartridges for leaking ink, and clean them if necessary. Discard and replace any cartridges found to be leaking.
Clean the ink cartridge carriers thoroughly, using a soft cloth or a small vacuum cleaner designed for cleaning computer components. Paper dust and ink residue can accumulate in the carrier and cause communication issues with the printer.
Place the ink cartridges back in the printer and close the top cover. Power cycle the printer if the error message does not go away immediately.

in case of any additional help, please revert back

Jun 12, 2011 | Computers & Internet

1 Answer

Lexmark z2420 - installed new ink cartridges. I

Hello ma'am/sir'

I think your printer need a reset.

please follow the steps:

1. remove the cartridges on the carrier then wipe or clean the cartridges with wet cloth.
also clean the gold connectors on the cartridges, and on the carrier also.
2. return the cartridges on the printer.
3. Turn On your printer and then OFF it by pulling the cord from the outlet.
4. Turn it On and do align cartridges.

Good Luck & please rate..

Mar 21, 2011 | Lexmark Z2420 Printer

1 Answer

New cartridge installed printer gives message that

Check both cartridges, one might still have plastic film that needs removal.

Dec 17, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

HP 3310 says "Black Cartridge Empty" when new one is installed.

remove the black cartridge/ place a piece of scotch tape on the left side of the gold top gold contact on the back of the cartridge, put back in the printer, remove the cartridge again and put tape on the right top gold contact on the right side of the cartridge, put back in the printer, remove cartridge and take off the two pieces of tape, should work good for you now/ It no doubt will print out an alignment page now.

Mar 08, 2009 | HP Photosmart 3310 Printer

1 Answer

Printer won't recognize black ink cartridge

make sure the contacts on the ink cartridge is clean, make sure the tape cover the contact is removed. install the cartridge till you hear a click. turn on the printer and let it check the cartridge, and go through the aligment of the printer.

Oct 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Put new ink cartridge and can't install

Replacing your cartridge:
  1. Make sure the printer is switched on.
  2. Pull the operator panel forward and open the cartridge access door. (Note: The cartridge carrier moves to the loading position, unless the printer is busy).
  3. Pull the old cartridge forward and then lift it out.
  4. If the cartridge is new, remove only the sticker or transparent tape on the bottom of the Cartridge.
  5. Insert the cartridges into the carrier and push back firmly until they snap securely into place.
  6. Close the cartridge access door and the operator panel.
  7. From the operator panel, press Options to select the cartridges that were changed.
  8. Press Start (Start/Yes), Options to select the cartridge type installed.
  9. Press Start (Start/Yes).

Sep 16, 2008 | Office Equipment & Supplies

5 Answers

Cartridge problems

Clean the heads, printer is not reading new cartridge or refilled cartridge. You may also have a paper jam if alignment is affected. Check for little jams, post back if no go lilacgerry xxx

Dec 28, 2007 | Lexmark X4270 All-In-One InkJet Printer

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