Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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MS wireless laser keyboard 5000

Volume control on keyboard does not work (mute does)

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  • ossetsol May 24, 2008

    I've the same problem. Unistalling the software or re-installing the OS is futile. Any idea?



    This problem happen to me only after a fresh OS installation. I've tried in another PC and the keyboard volume control works.



    But when I format the HD and re-install the OS the problem return. All HW drivers and KBD drivers are ok....

  • Navigata1 Jun 18, 2008

    I too am having a similar problem, I have the bluetooth elite by microsoft, and i was working in my bios so i had my additional ps2 keyboard connected and when finished with bios and installing os i left the ps2 connected and installed the bluetooth software from microsoft that allows all the functions of the keyboard to work, afterwards, picking up the ps2 seeing that it was still connected i accidentally squeezed it's volume control, now every function and media key works on my bluetooth along with the mute button,  but the volume is mapped to the ps2 and only works when it is plugged in, sucks,. i've tried uninstalling and reinstalling, i've tried plugging in the ps2 see it work, then uninstall while its plugged in, shut down the system restart and reinstall, i've tried every troubleshooting thing i could come up with, and now im just looking to see if i can just get down to the root of the problem and manually switch that option for volume from ps2 back to the usb, i've plugged a usb keyboard the used to work the volume alongside my bluetooth and it doesn't control it anymore either-

  • paulsexton50 Dec 10, 2008

    I have an Acer Aspire 1683WLMi, and the same problem as above with dan510. Hope you can help

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Sorry for the delay in replying but i THINK have have the solution which I got of the Saitek forums.
I have had the same problem with VOLUME controls on two MS keyboards and a logitech, this worked a treat.

So what do you need to do?
FIRSTLY check Control Panel->Administative tools->Component services and click "Services (local)", on the RHS look for "HID input service" under STATUS it should say STARTED, if it does im not 100% if this will help but try anyway. If it doesnt, this should work.

Go to START->RUN and type REGEDIT and navigate your way to the following:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there is a file called "ServiceDll" delete it (make a copy obviously and stick it on your desktop or something). Right click in the RHS of the page and create a NEW->Expandable String Value.
Call it "ServiceDll" (exactly as typed here without quotes), and make the value read "%SystemRoot%\System32\hidserv.dll" (without quotes). Now exit out of Reg edit and go back to Control Panel->Administative tools->Component services. Next to HID input service right click in the gap under STATUS and press START. Close properly and your volume should now work.
Good luck.

Posted on Dec 25, 2008

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Http://www.dlldump.com/download-dll-files.php/dllfiles/H/hidserv.dll/download.html save dll from site on your desktop. copy and paste into c/windows/system32 and this will put it back on your pc and it will work. this is for solution #3

Posted on Dec 30, 2008

I have the same problem. Pleas help!

Posted on Nov 01, 2008

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My problem is still unresolved! Your solution is dated Apr 18, 2008 my question is dated May 3 2008... so you are a clairvoyant? .... read my question first: I say "I've the same problem. Unistalling the software or re-installing the OS is futile".

Have a nice day.

Marco

Posted on Jun 15, 2008

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Try uninstalling and reinstalling the keyboard software and let me know how it goes..

Posted on Apr 18, 2008

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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




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  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




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    Swilin Sampson Jun 14, 2008

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