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Microsoft WIRELESS LASER DESKTOP 4000 KEYBOARD & MOUSE PS2/USB

MS wireless laser keyboard 5000 (by 3 users)

posted by dan510 on Apr 08, 2008


Volume control on keyboard does not work (mute does)

This Problem has been added to the Share Your Expertise Page under "My Work Queue".

2 Other Users Have The Same Problem

Comment by Navigata1, posted on Jun 18, 2008

I too am having a similar problem, I have the bluetooth elite by microsoft, and i was working in my bios so i had my additional ps2 keyboard connected and when finished with bios and installing os i left the ps2 connected and installed the bluetooth software from microsoft that allows all the functions of the keyboard to work, afterwards, picking up the ps2 seeing that it was still connected i accidentally squeezed it's volume control, now every function and media key works on my bluetooth along with the mute button,  but the volume is mapped to the ps2 and only works when it is plugged in, sucks,. i've tried uninstalling and reinstalling, i've tried plugging in the ps2 see it work, then uninstall while its plugged in, shut down the system restart and reinstall, i've tried every troubleshooting thing i could come up with, and now im just looking to see if i can just get down to the root of the problem and manually switch that option for volume from ps2 back to the usb, i've plugged a usb keyboard the used to work the volume alongside my bluetooth and it doesn't control it anymore either-

Comment by ossetsol, posted on May 24, 2008

I've the same problem. Unistalling the software or re-installing the OS is futile. Any idea?

This problem happen to me only after a fresh OS installation. I've tried in another PC and the keyboard volume control works.

But when I format the HD and re-install the OS the problem return. All HW drivers and KBD drivers are ok....

Provided by LOGITECH STAFF
Best Solution
posted on Apr 18, 2008
Thanks for Trying (70)

IrishDruid

STAFF
Rank:Guru Guru
Rating: 87%, 784 votes
Try uninstalling and reinstalling the keyboard software and let me know how it goes..


Comment by IrishDruid, posted on May 03, 2008

Hi,

Just wanted to inquire if your issue is resolved, or if there is anything further I can do to assist you…

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IrishDruid

Comment by IrishDruid, posted on May 31, 2008

Hi,

Just wanted to inquire if your issue is resolved, or if there is anything further I can do to assist you…

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Comment by IrishDruid, posted on Jun 14, 2008

Is your issue resolved? If it is, please change the rating to Fixya to close the thread. Thanks.

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Solution #2
posted on Jun 15, 2008
Not Rated (0)

ossetsol


Rank:Apprentice Apprentice
Rating: 0%, 0 votes
My problem is still unresolved! Your solution is dated Apr 18, 2008 my question is dated May 3 2008... so you are a clairvoyant? .... read my question first: I say "I've the same problem. Unistalling the software or re-installing the OS is futile".

Have a nice day.

Marco

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