Question about Dell Inspiron XPS Gen 2 Notebook

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CD drive Is there any fix-all problem for a DellXPS cd drive not reading cds without replacing it? Is there a way that I can go in through the computer itself? Thanks, Chris

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Hello cgrouz,

Unfortunately, if the drive has, indeed failed, then the most cost-effective solution is to replace it.

By "go in through the computer itself...", I am assuming you mean can you open the computer in order to access the CD-ROM drive. If that is the case, the answer is yes, you sure can.

It is, however, far more difficult to access a laptop's "innards" than it is those of a desktop computer. Each model laptop is different. How to access the inside of laptops for service varies widely.

If you'd like to let me know what model XPS laptop you have or its Service Tag Number, I'd be happy to see if I can find the service manual for you or at least instructions for replacing the CD-ROM drive.

If you'd like to check on the availability of a service manual for your laptop yourself, please, go HERE and enter either the XPS model you have or, better, its Tag Number. (The Tag Number option will give you results more specific to your particular computer. The Model Number option will give you the general results for that model of computer.)

You'll then be directed to the manuals and documentation available (to the general public) for your computer.

***************
Please, let me know if this response was a "FixYa" or "Helpful" for you or, of course, if you have additional questions, etc on this topic.

If the solution I provided you w/ resolved your problem or answered your question, a "FixYa" would be most appreciated. :)

It is best to wait until the problem has been resolved b4 scoring the experts who participated in solving your problem or answering your question.

Very often it will take more than one exchange of information between you and an expert in order to resolve your problem.

If a proposed solution doesn't work for you, don't rate it yet. Instead, post back here letting us know and we'll continue to work w/ you until we find a solution that does work for you.

Thank you
BJ
***************

Posted on Apr 08, 2008

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