Question about Dell Inspiron XPS Gen 2 Notebook
Unfortunately, if the drive has, indeed failed, then the most cost-effective solution is to replace it.
By "go in through the computer itself...", I am assuming you mean can you open the computer in order to access the CD-ROM drive. If that is the case, the answer is yes, you sure can.
It is, however, far more difficult to access a laptop's "innards" than it is those of a desktop computer. Each model laptop is different. How to access the inside of laptops for service varies widely.
If you'd like to let me know what model XPS laptop you have or its Service Tag Number, I'd be happy to see if I can find the service manual for you or at least instructions for replacing the CD-ROM drive.
If you'd like to check on the availability of a service manual for your laptop yourself, please, go HERE and enter either the XPS model you have or, better, its Tag Number. (The Tag Number option will give you results more specific to your particular computer. The Model Number option will give you the general results for that model of computer.)
You'll then be directed to the manuals and documentation available (to the general public) for your computer.
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Posted on Apr 08, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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