- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
A "black box" sounds like the close caption is turned on. Go into the menu and make sure it is off. If it is not close caption, you have a bad problem. If the top half of the picture is missing, this sound like a panel problem. The panel will need to be replaced. Panels are not cost effective to fix. Buy a new tv.