Question about HP Officejet 6310 All-In-One InkJet Printer

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My HP officejet printer is saying no scan options. What does this mean, and how do I fix it?

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6ya6ya
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Posted on Jan 02, 2017

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alpug
  • 1961 Answers

SOURCE: my hp Officejet Pro 8500

you need to install the software driver of your printer to the computer where your printer is connected.you can command the scanner at the computer not on the printer butoons.just click the scan button on the printer icon...tnx and goodluck!

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Posted on Sep 11, 2010

Testimonial: "Thanks for your help............not quite out of the woods yet but your input is appreciated. "

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SOURCE: HP OFFICEJET 7410 "NO SCAN OPTION"

1.open the HP Director/Solution Center 2.click on scan menu and go to destination list tab 3. on the left side u will find a list of available destinations , move them all to the right side (front panel destination list) and save and then try to scan again , IT MAY WORK

Posted on Jan 22, 2007

  • 1 Answer

SOURCE: HP Officejet 6500 No scan Options

I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

Posted on Dec 19, 2009

  • 5 Answers

SOURCE: When trying to scan to my HP J4580 Officejet J4580

this means the printer has not been configured to the computer,,
1st check the connection of the printer and the computer,,
then check if all the software like the basic print and scan drivers, hp solution center and the hp imaging device function had been installed or not,,
if all the above things had been checked then
open hp solution center,,
click settings,,
go to scan settings,,
select scan to set up.....,,
you will get two columns there,,
the left will be for the solution center and the right one will be for the printer,,
you will see two arrows in between the columns,,
populate the entries on the printer that is on the right column using the arrowes,,
once done click update device,,
then close the olution center and restart the printer,,
then check it will work................

Posted on Feb 16, 2010

puertobori
  • 7733 Answers

SOURCE: i want to scan a document on HP officejet J4680

try Using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)

Posted on Oct 29, 2010

Testimonial: "found link last night. it worked perfectly and fixed problem. Thanks."

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2 Answers

When trying to scan to my HP J4580 Officejet J4580 All-in-One printer it says "No scan options, refer to device documentation". What does this mean?


It means you need the HP scanning software running on your computer. The computer tells the scanner how to scan, what to scan and where to save the image after scanning. The scanner has no options until received from your computer.

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The scan options are on your computer, you need to have HP scanning software running to tell the scanner how to scan the document where to send it and how to save it. No options means the scanned image would have nowhere to go.

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Check for copy opton if its work properly , then check connecting cable and software
reinstall software and try with some different computer also

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I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

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My hp officejet 4300 and vista


Assuming the message you receive says "No Scan Options", HP has a Vista related solution on the following page:

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HP OFFICEJET 5610V No scan options


No scan options occur if the digital imaging monitor is not running on the taskbar of the computer. Once check whether the digital imaging monitor is running or not ans try to scan from the HP Solution center. If you are able to scan from HP Solution center, then search for the file hpqtra08.exe and run it and then try to scan from the all-in-one.

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