Question about HP Officejet 6310 All-In-One InkJet Printer
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Posted on Jan 02, 2017
SOURCE: my hp Officejet Pro 8500
you need to install the software driver of your printer to the computer where your printer is connected.you can command the scanner at the computer not on the printer butoons.just click the scan button on the printer icon...tnx and goodluck!
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Posted on Sep 11, 2010
Testimonial: "Thanks for your help............not quite out of the woods yet but your input is appreciated. "
1.open the HP Director/Solution Center 2.click on scan menu and go to destination list tab 3. on the left side u will find a list of available destinations , move them all to the right side (front panel destination list) and save and then try to scan again , IT MAY WORK
Posted on Jan 22, 2007
I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?
Posted on Dec 19, 2009
this means the printer has not been configured to the computer,,
1st check the connection of the printer and the computer,,
then check if all the software like the basic print and scan drivers, hp solution center and the hp imaging device function had been installed or not,,
if all the above things had been checked then
open hp solution center,,
go to scan settings,,
select scan to set up.....,,
you will get two columns there,,
the left will be for the solution center and the right one will be for the printer,,
you will see two arrows in between the columns,,
populate the entries on the printer that is on the right column using the arrowes,,
once done click update device,,
then close the olution center and restart the printer,,
then check it will work................
Posted on Feb 16, 2010
Posted on Oct 29, 2010
Testimonial: "found link last night. it worked perfectly and fixed problem. Thanks."
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