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Having trouble entering the product ID number for my compaq presario 1230 for Windows 98. it asks for 25 digits when is only 20 on the certificate of authenticit

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Pleas ensure that you are using the correct product key for your system. Look on the bottom of the laptop for a sticker with your product key on it. If the sticker is there, then enter the key on that into your system.

If there is no sticker and you cannot find a 25-digit key with your computer's documentation, you will not be able to activate Windows. Consider trying to find an alternate copy of the Operating System, or if your finances allow, replacing the machine with something more recent.

Posted on Apr 09, 2008

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