Question about Kenmore 64802 Top Freezer Refrigerator

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Puddles on top shelf and under crisper drawers

There is water and ice build up on the top shelf of my refrigerator. Also water under crisper drawers. What to do? Is it a major repair?

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This is not a major repair and also a very common problem. You will need to turn unit off and remove everything from inside the freezer. After this remove the back panel of the freezer and you will see ice built up at the bottom of the coils. You will have to remove all this ice and clear the defrost drain trough and tube. After the ice is removed you will see the defrost drain located about midways. Use a hair dryer to melt this then take a cup of very very very hot water and pour a little in the tube. Let stand for 5 minutes then dry it up real good and repeat. Do this till the drain clears and water flows freely. Then reassemble and you are good to go.

Posted on May 28, 2010

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Posted on Jan 02, 2017

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1 Answer

Water seems to be gathering and then dripping from under the control panel which is situated in the main fridge, on the back wall, behind the top shelf.


sounds like a bad plugged evaporator drain plug? which then freezes up and moister - water/ ice build up takes place in fridge

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Good Afternoon Friend,

I understand that you are getting puddles of water in the back of one of the bottom shelf and in one of the vegetable drawers in your Frigidaire refrigerator. I suggest putting the crisper drawer control on the Hi humidity setting. This should allow more moisture to escape out of the drawer and not cause as much puddling. Also, check your water filter and make sure it is not leaking, as well as any moisture from the ice maker. If further troubleshooting is needed, I ask that you please leave the model number of your washer. Typically, you can find this number inside your refrigerator on the liner walls. Hope this is helpful.

-Best Regards-
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Hay Lola , your drain hose is clogged open the back panel and blowdry all the ice until the water drains good luck APPLIANCES R EN

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My top freezer Whirlpool refrigerator (ice maker not hooked up) is getting water on top shelf and icing up. Also, water in crisper drawers.


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Has the refrigerator got a wet inner back?
Ff this is wet, adjust it until this solid ice 'blobs', bt not encrusted, like in a freezer
The refrigerator may not be cool enough and the natural warm moisture allowed into the cool compartment when the door is open is condensing into fluid before it is cooling sufficiently to suspend the moisture as a vapour. If the cool compartment is cool enough, any warm air admitted ill be chilled before it is allowed to condense, keeping the refridgerator dry.
However, the only drawback is that you will have to monitor it to prevent the build up of excesive ice.
Also, whether the refridgerator is either empty of full willaffe the day to day operation.
Hope this helps.

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1 Answer

Ice acculation under crisper drawers


No. There is, however, a drain hole in the back center that tends to get plugged. Remove the lower two drawers and see if it is plugged. It drains to a pan under the unitand behind the kickpanel

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An Ice/thick frost build up on the back wall of the freezer if a side by side .The tank will be behind the crisper drawers you will see it frozen block of ice verses water in it you can tap it to see if the water moves.. Your water inlet valve on the disp. side maybe bad as well. Is the refrig section cooling ok??

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