Question about HP Photosmart 3310 All-In-One InkJet Printer

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I am not able to obtain the C8721W cartridges for this printer I was told that it is possible to convert it to use 363 cartridges, Is this possible and how do I do it.

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Hello,

This is most likely possible because many atimes the number on the cartridges of one printer fits into another printer and works fine.

All you need to do is to get the 363 cartridges and insert in your printer, this is most likely going to work with your printer.

After inserting it in your printer, carry out the alignment, and you are set to work,

Take care.

Posted on May 28, 2010

  • chrisfowler1 May 28, 2010

    Its not that simple, when I insert a 363 cartridge the printer display tells me that "the cartridge is not intended for use in this printer. Printer configured to use 02 ink cartridges"

  • Sulaimon Jimoh Olayemi May 28, 2010

    Hello,

    In that case, i will advice you follow the below link to order for you ink cartridges, because trying to do what is not possible might wreck your printer.

    https://h30042.www3.hp.com/SureSupply/#3

    The above link will give you full details and price.

    Take care.


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My dell 3110cn printer is displaying the following Error code 009 363 reseat k cart how do i fix this?


This error message indicates that the printer has failed to read information from the chip on the black printer cartridge.


This is either.

1. Black cartridge not fully pushed into place (I've been called out to a couple like this)

2. Faulty chip on the black cartridge - effectively not responding to the printer 'talking' to it.

3. Fault on the main board of the printer.



Solution

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I have a photosmart printer, bought in England, which requires HP 363 cartridges. Whilst in USA in June I enquired at a computer supplies store if they sold these. The assistant looked it up on the HP...


Hi there
I have just done exactly the same thing - a Uk printer but now in the USA - were you able to resolve or is the only solution to buy a new printer or get cartridges shipped from the UK. Its ridiculous.
have you found a better solution??
Helen






Oct 14, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I bought an HP C6180 all in one wireless printer 18 months ago while I was living in the US. It uses HP 02 cartridges which can not be sourced in the UK.There is a simalar 363 cartridge HP 363 but it is...


Oh yes HP can regionalize the printer for you. You need to call the UK HP and speak to their tech people. There is a specific reset that can be done and once it's complete you are able to use the 363 cartridges.

0844 369 0369 is there number and they do not charge for support for regionalization calls even if printer is out of warranty.

Jan 20, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Using 02 series cartridges in 363 configured printer


Hi,
You are correct those printers & cartridges are designed to work only in their original countries of origin…
For example if you bought the printer in Europe, it uses the #363 cartridges.. If you were to have bought the printer in the US it would use the #02.

You can contact HP and over the phone they can help you turn your printer from a #363 into a #02…ou might need to have a “story” ready ;)

Once the conversion is done, from that moment onwards, your printer will only take #02 carts...

Only HP can make that change...

Cheers,
Ed
PS: If you get a chance, please grade this advice...

Nov 07, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP Photo smart c6180 All-in-one wrong cartridge


Hi The 363 cartridges that came with the printer MUST be used before any cartridges you buy in the shop are installed. The cartridges that come in the printer box are called "host cartridges" their ink is different and is required to install the printer for the first time. Once the installation ink is used, you are free to install & use any cartridges you would normally buy in the shops.

If the cartridge that came with the printer is not working, contact HP technical support and they should send you a free replacement.
Cheers.

Oct 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP bought in Europe, and North American cartridges not working


you would need the logic board replaced which would exceed what the printer is worth,

Feb 03, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

D7360 - Wrong Cartridge - Use cartridge shipped with printer


Try updating the printer firmware with a new cartridge installed (C8721W). If that doesn't work I would go to town on the thing with a sledge hammer so you can get some enjoyment for your $100.

Dec 29, 2008 | HP Photosmart D7460 Printer

1 Answer

Use HP 363 cartridges instead of 177 for my Photosmart C7183


Hi,


Let me inform you that printer would be set as per the zone and here is the information regarding the cartridge details.


Zone 1
Zone 2
Zone 3
Zone 4
02
363
177
801





Regards,


Sagarjd

Nov 10, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP 8250 Ink cartridges type 02 versus 363


For that you need to call hp technical support. You may have to reprogram a rom chip or replace the main board, or some other parts.800-HP invent
or
800-474-6836

Nov 08, 2008 | HP - HP Photosmart 8250 printer

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