Question about Whirlpool Washing Machines
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Posted on Jan 02, 2017
SOURCE: washing machine not working
I just had the same problem. In my case, a pen cap was stuck in the impeller of the drain pump and prevented it from working. To access the drain pump remove the lower kick panel on the washer by removing (3) Torx drive screws. Make sure you get the water out of your tub before working on the pump or it will spill out on the floor. The pump is front & center. First check the clean-out filter for blockage by turning the big knob on the front of the pump. If that doesn't appear to be the problem, you can take the pump out by removing (1) screw and disconnecting (2) hoses and the electrical connector. The pump itself consists a white housing and a black motor assembly. Remove the motor assembly by removing (3) screws. This is where you will see the impeller and and item that may be preventing it from turning. Besides dealing with the water, the most difficult part of repair is reconnecting the hoses using the hose clamps. Best of luck! RDam
Posted on Jun 29, 2007
I am a recently retired appliance engineer of 20 years sounds like a faulty cold supply, or just no water getting to machine, if water supply ok check the water solenoid, check for open circuit just try that to start with, hope this helps if so rate me please
Posted on Sep 09, 2007
Suggestion: Plug off the wall first. Possible your outlet filter is blocked. This requires cleaning depending on your usage. Clean this out and refit. Check out user's manual. Good luck. Also check if your inlet into the machine is not clogged.
Posted on Oct 01, 2007
F18 is a drainage fault.
The appliance has a set time to drain if it doesn't drain within that time F18 appears in display
Posted on Feb 08, 2008
That fault is the pump blocked error (no change in water level).
i have a quick and easy way to solve this problem.
first turn the machine off then tilt the machine back and lean it on something(a chair or wall), look underneath, in the top right hand corner of the plastic outer boul you will see a small pump motor it has a fan on it spin this fan and if it is hard to turn that means there is somthing stuck in the drain pump keep turning the fan and try to free whatever is stuck in the pump, then try the machine on spin again all goin well the object in the pump should come out with the drain water(doing this will not harm the machine) if the object is still stuck you will need to get the water out of the machine (bailing or siphioning will work) and tilt the machine back again and take the wires off the pump and there should be a white tab on the boul holding the pump on pull this tab and twist the pump anticlockwise about a quarter turn(you will need a few towels or a boul or bucket to catch the water) and it should come off exposing the blockage.
Hope this solves your Problem.
Posted on Aug 03, 2009
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