Question about HP Officejet J5780 All-In-One InkJet Printer

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Internal DRS error when scanning - HP Officejet J5780 All-In-One InkJet Printer

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Hi,

When you go to do the scan using the "HP Solutions Centre" "Scan Document" button (press this now).
Click on the "Change Settings" button (lower right side of scan window) in the window that opens. This opens the "Scan Document Button" window. Make sure the "Show a preview scan." box is ticked (In Button settings bottom right of window.
Click on the "Advanced Document Settings..." button (Right Hand side 2nd under "Scan Type)
Change the "Output Resolution (ppi) for Document as Image:" to 200. While here, check the correct language is selected. I also tried an Output Resolution of 600ppi. This seemed to make no difference as the system defaults back to 300ppi when the scan is carried out, regardless of what has been selected, but still scans as expected instead of erroring. For some reason I have yet to discover, simply changing the ppi removes the erroring!!
While here (in the "Advanced Document Settings..."), now would be a good time to change the scan to "Black & White" which in itself reduced my scan from 24.5MB to 1MB The only thing you'll need to do then is, after the scan, adjust the "Black and White" level manually for clearest picture. I got the best results this way. If you forget to select this at this point, don't worry, it can be done from the next window (HP Scanning)
Now click the "OK" button. This takes you back to the "Scanning from... Scan Document button (HP Solution Centre) window. Now click on the "Scan" button (in the "Scanning from...Scan Document Button (HP Solution Centre)" window.
Now you'll be in the "HP Scanning" window which is where you can make any final changes you deem neccessary. You can also see how big your file is and how each change makes a difference to the size of your file. Note that this is not the storage size. It is the size of the "working in ram" file.
When the document is the way you want it, then select finish. This time, it should go through to the final program as expected. Don't expect every character to be correctly recognised, especially with any hand written documents. Tables are especially notoriusly bad.

Hope this helps. Good luck and I'll let you know if I find anything else to help.
When it works, it works well. In the mean time......

Posted on May 29, 2010

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1) go to Add/Remove Programs: Remove all HP Software.
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Hi,
found this solution, maybe it also helps to solve your error.
Try and change OCR language
he was scanning documents with danish language to PDF and OCR language set to English. Received the same error, changing OCR language to danish solved his problem.
If not
go to HP support webpage:
http://www.hp.com/cgi-bin/hpsupport/index.pl
choose support and tr.. information option
enter your product name
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