Question about Shoprider Sprinter XL4

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Shoperrider no drive just a click

I have a shoprider sprinter xl4. It has been laid up for about 4 months.
Have charged the batteries but all we get is a click from the rear like a relay switching in.
Have pushed the circut breaker but iI don't think it had tripped.
The graph shows that the battery are fully charged but I wonder if this is a false reading
It was working perfectly before its rest. The scotter was not touched in the time it was laid up HELP PLEASE

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  • nubsey May 31, 2010

    Thanks for the tip. Have tried it but no go
    The carbon brushes looked as if they were brand new. They slid in nicely. I have measured the voltage that is coming out of the control box and it appears to be about 7.5 volts It climbs quite slowly upto that voltage. There was I thought a slight movement in the wheel but harldy perceptable. When the motor is engaged. Could it be that although the batteies show 12,7 volts thee is not enough amperage in them to start the moter. But the lights do not dim etc when engageing the motor

  • nubsey May 31, 2010

    Hi again Scooterworks. I tried the carbon brushes and they were hot after trying to start the scooter.Could it be that the moter has siezed. or could it be something to do with the freewheel device, not engaging All the best Nigel



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  • 177 Answers

Hi. Sounds to me as if you have a sticky carbon brush in the motor. Each brushe is held in the motor by small black plastic or bakealite cap that screw in the outside or the brush holders. If these caps are not tight enough then the brush or the spring will arc from the side of the brush holder. This causes the brush to become jamed, and does not contact with the commutator on the armature.
You need to remove the brushes, check that they slide freely in the brush holders, fit new springs if neccessary, and reassemble. If the brushes are too tight, the file very carefully on the sides to allow them to move freely. Do not tighten the black plastic caps too hard or they will break, but they have to be snug. Be carefull.
Good luck. Neil.

Posted on May 29, 2010

Testimonial: "This guy is great Sorted out the problem in no time a real genius. Long distance diagnoinics is really hard I know but he got the problems in no time at all"

  • rpvize
    rpvize Jan 08, 2012

    This solution worked for me....the plastic cap was crossthreaded and the brush damaged by arcing causing damage to the brass of the guide in the motor. I filed the brush and cleaned up the damaged its all good



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