Question about Tomtom ONE GPS Receiver

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My tomtom one will not turn on have tried the reset and it is also charged

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  • Tomtom Master
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Most likely the internal battery has failed, they last about 2 years

Posted on May 28, 2010

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Ok but how can fix it

Posted on Jun 06, 2010

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1 Answer

Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

May 14, 2015 | Tomtom GPS

1 Answer

My tomtom one wont turn on.


there is a reset on that which you will need something small-paper clip works really well-to push in. Pop your memory card out and push in, then hot reset-good luck!

Nov 17, 2011 | Tomtom One GPS

1 Answer

I can't get my tomtom to turn on. It is plugged


Straight from the TomTom website:

To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.

    I hope this helps!

Mar 09, 2010 | Tomtom ONE XL GPS

1 Answer

How do you reset the whole entire thing?


To reset your TomTom device, do the following: (From the Tomtom FAQ)
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
  2. Remove the SD card
    If your device uses an SD card, remove it
  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.
  4. Turn your device on.
    Press the On/off button for at least 5 seconds.
  5. Insert the SD card
    If your device uses an SD card, insert the SD card.

Jan 03, 2010 | Tomtom ONE GPS Receiver

1 Answer

Tomtom1 keeps restarting itself


try resetting it, if that doesnt work, connect your unit to tomtom home. if you dont have tomtom home, follow the link at the bottom.

To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
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Aug 20, 2009 | Tomtom One XL GPS Receiver

1 Answer

My go 720 gps keeps freezing up


try resetting it, if that doesnt work, connect your unit to tomtom home. if you dont have tomtom home, follow the link at the bottom.

To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
b1e5bb8.gif

Aug 20, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Restore to factory setting


n rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting. Select your device from the list below to see how to reset it.


Select your device: TomTom GO 940/740/540 TomTom GO 930/730/630/530 TomTom GO 920/720/520 TomTom GO 910/710/510 TomTom GO, GO 300/500/700 TomTom XL IQ Routes TomTom XL (30-Series) TomTom ONE XL TomTom ONE IQ Routes TomTom ONE 30 Series TomTom ONE 3rd Edition TomTom ONE 2nd Edition TomTom ONE 1st Edition TomTom RIDER 1st Edition, RIDER 2nd Edition TomTom ECLIPSE II TomTom DAIHATSU, TomTom ECLIPSE, TomTom TOYOTA Help Not sure which device you have? ico_close.gif Type the first two characters of your device's serial number below to find out.



To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
The rest button is on the top of the GPS

Jul 23, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

Tom tom wont turn on.


turn device over and look for tiny reset button near to power connect strip. then use a blunt safety pin to reset,this should allow you to then turn it on,this works on 500 ,700 ,900 , 510 , 710 , 910 , hope this helps .

Jun 06, 2009 | GPS

1 Answer

When i turn it on it freezes.


Hello, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


Jan 16, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Blinking white blank display after turning on


Try resetting your tomtom by inserting a paper clip through the reset hole found underneath. One quick press is all thats needed. Charge the tomtom first now and then switch on after its had a good charge.
If this doesnt work , please reply again and i'll try and help further.

Good luck

Nov 08, 2008 | Tomtom ONE GPS Receiver

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