Question about Pantech Duo Smartphone

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Pantech duo my pantech duo freezes when i turn it on, doesn't even make it too the home screen.

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  • boofles Apr 17, 2008

    I recently tried to update my pantech duo b/c of the new update out and did it using windows vista, I successfully uploaded the update but when it was supposed to power on from the black screen saying "download ready" it wouldn't. When i power the phone on it will act like it's powering on for a split second then go back to the black screen saying "download ready" and I cannot do anything at all with the phone. What the heck do I do??

  • jvan1122 Apr 21, 2008

    I have the exact problem. The phone will not leave the "download ready" screen even when the battery is removed and put back in. 

  • enigmajes Oct 02, 2008

    ive had the phone for about three weeks and now i can't get it to turn on it just freezes on the att screen

  • Anonymous Nov 24, 2008

    i have had it for close to a year now and it is freezing like no one business if there is anyone that knows how to fix this i would like to know as well

  • Justin McNairy Nov 28, 2008

    I have the same problem too. I got to get the phone update with a new version. it didn't say download ready after it complete. you can see green light on on the upper left corner when power on, but the screen stay black.

    I don't know what I'm going to do. I need to get this fix.

  • Anonymous Dec 12, 2008

    goes to download ready screen. freezes

  • Anonymous Mar 07, 2009

    Same. It freezes on the at&t screen.

  • Anonymous Mar 25, 2009

    I'm having the same issue. a wk after the 1yr warranty expired the phone freezes.

  • menge01 Apr 02, 2009

    my friend dropped my phone and now when i turn it on then my screen keeps blinking!!!!!

  • larios1136 Apr 03, 2009

    I have same prob. my phone also freezes at att screen...
    Please help

  • quag5 Apr 05, 2009

    when I turn the phone on, I have all the sounds and it oes light up. but the screen does not come up, just a slightly blue light.. any help is appreciated.

  • xwilliams34 May 09, 2009

    this is the third time this happaned 2 me. i turn it on and it freezes at the at@t screen. and when it does work i try to send text messages and i get a little message saying i cant send it for no reason and i cand send anything for a while...wats wrong!!?!?

  • Anonymous May 20, 2009

    I have the same problem! My pantech turns on but it stays blank... what do i do?



1 Answer

Warranty Exchange

Posted on Apr 19, 2008


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I have a pantech crossover. I went to unlock the screen and it displayed for a second and then went black. You can see the backlight. The screen still resonds to touch. Swipe it and you can hear it unlock....

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Jul 27, 2013 | Cell Phones

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Forgot the Password on the Pantech Duo Smartphone

If you forgot the password to unlock Device-Lock, follow the
steps below to activate Master Clear.
1. Switch off the power and remove the SIM card.
2. Switch on the power. Press ‘*25327#’ on the Home screen
and then press OK.

^that is straight from the pantech duo manual. good luck!

Jul 22, 2010 | Pantech Duo Smartphone

2 Answers

My pantech duo stopped ringing. it will vibrate but not ring. Its an unlocked phone so I cannot go to my cellphone provider for a new one. What can I do to fix it?

go to profiles at the very bottom of your home screen and it is probably still saved to vibrate. You can switch from there.

Jan 18, 2010 | Pantech Duo Smartphone

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Pantech C810/Duo Power Problem


Aug 31, 2009 | Pantech Duo Smartphone

1 Answer

Pantech Freezes Up

I had this problem, and ended up having to do a Master Reset. If possible, back up any data on the phone prior to doing this because you will lose all contacts, etc.

You can perform the master reset by removing and and the Sim Card then re-installing the battery. Open up the slider and hold the S and L keys on the QWERTY keyboard. While holding these keys, turn the phone on. Continue to hold the S & L keys until you receive an 'error missing sim card' screen. (It still took a while to progress beyond the AT&T screen...don't give gets through it eventually.) After you get the missing sim card error message, turn the phone off, remove the battery, re-insert the sim card, re-install the battery, and then turn the phone on normally.

It will now behave like a brand new phone, without any of the data saved.

Jul 03, 2009 | Pantech Duo Smartphone

1 Answer

My pantech duo phone doesnt work anymore!

From the way it sounds, mine started doing this yesterday. Everytime i turn on the phone, theres just a backlight and nothing else. well the only way i noticed to get it to work, atleast until i can get a new phone is, to leave it slid up because it wont do anything if its closed or slid sideways. And while it slid up, I either have to call it from my home phone or recieve a text message. I'm not sure why but that made the screen come on so I could atleast check everything. It doesnt always work but it does most of the time. I hope this helps. Just play with and figure out what it takes to get your screen on. I'm not sure how to permanently fix it though.

Feb 10, 2009 | Pantech Duo Smartphone

1 Answer

Pantech Duo On Fire

wow i got mine for free and i never had insurence or a warrenty and my sim card was defective and they gave me a whole new one free

Dec 26, 2008 | Pantech Duo Smartphone

1 Answer

My Pantech Duo wont turn on

sounds liek an internal error call pantech not at&t

Aug 22, 2008 | Pantech Duo Smartphone

4 Answers

Deleting all text messages

have you tried
From your text message screen click MENU then FOLDERS. Highlight the folder you want and click MENU then DELETE ALL to remove even ones saved to the SIM or CLEAR MESSAGES to delete just ones stored on the phone.
also a manual can be download for futher refference if needed .

Pantech duo™


Apr 30, 2008 | Pantech Duo Smartphone

1 Answer

I need to do a hard reset on the Pantech Duo cell phone

Please try this.

  1. Switch OFF the power and remove the SIM card.
  2. Switch ON the power. Press *25327# on the Home screen and then press OK.

For steps to reset /hard reset phones of different make and models

Apr 11, 2008 | Cell Phones

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