Question about Epson Stylus Photo R1900 InkJet Printer

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Communication Error The printer is connected via USB and is recognized by my Mac, but during printing I get a "communications error." I have changed the cables and plugged it into different ports with no success. I have also uninstalled and reinstalled the software with no effect.

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  • kyle_ads May 29, 2010

    installed the driver, but with same results.

  • kyle_ads May 29, 2010

    Still did not have success. I am running 10.6.3 with printer driver 6.62. I can use the printer utilities, but cannot print from any applications.

  • kyle_ads Jun 01, 2010

    I ended up deleting all the previous versions of epson printer drivers, and used disk utilities to repair permissions. I restarted the computer and updated the drivers via software update. I turned on the printer and added it via the print/fax system preference panel. I worked as it did before I updated to 10.6.3.

    Thanks to all who helped.

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  • Tharinda
    Tharinda May 29, 2010

    Hi,
    Sad to hear that you still have the problem.
    Please check this link and it would solve the issue.
    Epson has created this thread to solve the exact issue.


    http://www.epson.co.uk/Store/Printers-an...
    This is the best resource that I could link you to since I do not know your Mac OS version.
    I got to know that while using fire wire it will not occur. Not the best solution though.


    One additional thing that you can do is to check the Console which is in the utility folder for errors.
    Finder > Applications > Utilities. From within the Utilities window, double click the Consoleicon.


    Check the log.


    You can contact me further.
    Thanks

  • Tharinda
    Tharinda May 30, 2010

    Well thats pretty weird. Many people still having problems with these two products.
    I think that you can use system utilities to print (from the mac) but applications are unable to communicate ?
    Have you checked the printing preferences?
    Have you tried the default print page size?
    Which applications were unable to print?
    Have you tried firewire?
    Is it the default printer? In the preferences.
    Is there a firewall/antivirus suite which might block ports? (or if you use any router or firewall to connect it the ports might have blocked - application wise)


    1. Delete all your Epson printers from the printer list.
    2. Uninstall the driver with the driver installer. If it's not available, go directly to point 3.
    3. Delete the content of the folder "Epson" under HD -> Library -> Printers.
    4. Search with Finder for your printer modell and delete all found items.
    5. Restart your Mac.
    6. Connect the printer directly to your Mac. If the printer could not be found connect it directly to USB and not to the FireWire or Ethernet port. Don't use an USB hub or the USB port on the keyboard.
    7. Load the current driver and install it.
    8. Go to the Printer Setup Utility and click on "add" you might want to choose "other printers") and choose the corresponding EPSON port. The printer will show up in the list. Choose it and - if possible - choose paper format "all". Click add.

    Then try once again

  • Tharinda
    Tharinda Jun 01, 2010

    Hi Kyle,
    It was a great pleasure to help you.
    Visit anytime and don't hesitate to contact us once again.
    Thanks for contacting Fixya.
    Reg.
    Lasitha

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