Question about Gestetner - DSm660 Digital Imaging System Copier

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Copier my ricoh 5560c is showing a sc412, sc 416 , sc413 what are those any tech I brought in they do not know what it is

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  • airalan8 Jun 06, 2010

    Now all the errors are gone but the toner is light I have tried to the toner fill and it still is not working

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SC412, 413, and 416 are development errors for cyan and yellow. If you open up the front door, there is a release lever (I believe it's blue) located on the right side under the far right development unit. (The lever has a squarish handle.) Make sure this lever is vertical with the handle facing upward.

If that lever is not the problem, you may have toner density issues and you should have a service technician (one who knows what they are doing) look at the machine, but most likely if you reset that lever the problem will go away.

Hope that helps!

Posted on Jun 05, 2010

  • gggg Jun 06, 2010

    All of the colors are light, or just one or two? If it's all of the colors, did you check that lever to make sure it's set correctly? If it's just some of the colors, it may need new developer.

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