Question about Plantronics Supra Polaris P61 Headset

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Encore/polaris h51 headset, compatible with avaya 4610sw phn

I have an encore/polaris H51 headset that I am using and works fine with the meridian phone, I do not have the amplifier as the headset does not need it, but people say I am not loud enough. Does this headset work with the Avaya 4610sw phone? On thier manual it says they only support their own headsets.

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For best practice they might have asked you to do that but you can use any brand you want with avaya phones .

Posted on May 31, 2010

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How to fix H51 error


Under the machines cabinet,there should be
a bag with a diagnostic manual, you can use
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Avaya 4610SW IP Phone: Alphanumeric password for extension


The fourth Softkey is alpha and is used to toggle between alpha and numeric entries. "Press the Line/Feature button to the left of the Password."

More information is available on page 48 of this pdf:

http://www.kumc.edu/Documents/Information%20Resources/4610VOIPTelephoneUsersGuide.pdf

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Enable mute button on avaya


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Code h51


Sedn us the brand and model, please!

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I recently bought a 2nd hand plantronics H51 that plugs directly into my corded phone. I can hear perfectly, but no one can hear me. HELP! I am needed in a conference call tomorrow morning. My corded...


One of the specifications for this product is that the microphone has volume controls on it. Try increasing your volume using those controls. They should be located on the receiver. If that doesn't solve the problem, you stated in your request that it was hooked up to your corded phone. Try increasing the volume on your phone and make sure all wired connections on the phone are hooked in properly and are properly secured in their terminals/ports. If that fails, try your amplifier. There could be a wire shortage or bad connection internally within the headset and microphone. I hope increasing the volume or correcting your wire connections will solve your problem. Thanks for choosing FixYa to be your one-stop place for finding solutions. Thank you have a good day!

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1 Answer

Password for avaya 4610sw


Talk to your system administrator. The password is set by them and can be anything....

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Inbound call on avaya - phone on mute and you hit the headset button by mistake = will it record that you disconnected the customer? I got fired for hanging up on customers with the Avaya hard phone and...


No, that will not disconnect the caller. BUT, if you hit the headset button again, it will.
If you hit the headset button, you need to hit the switch hook to regain the call....

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Do you know how to program a headset key on a Toshiba DKT phone ? I have added a headset via a Huee card but need a button to go off/on hook using the headset. System is DK56 Thanks


Your headset is incompatible then. Palntronics H51 is used normally and has a seperate box that has on and off and volume and mute. Also DIP switched must be set properly on the box.

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Using AVAYA 4610SW IP phone


Answer to the second problem :-

1. The changes in the ring tone has to be made by accessing the Avaya server where the phones are registered.
2. Log in to the avaya server...... enter change station <station number> on the command prompt
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4. The ring pattern of that particular station will change accordingly.

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Avaya 4610 ip phone--wireless handset?


CS60 from Plantronics. A bit expensive but perfect

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