Question about HP LaserJet 2420 Printer
Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.
If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.
Also, try to tun HP toolbox.. on the Paper Jam options, click the Typical Jam Locations... to see the internal paper path and potential jammed locations.
I hope this solve your problem...thanks..
Posted on May 28, 2010
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Posted on Jan 02, 2017
SOURCE: Canon MX300 Paper Jam
I have the same problem - every time I turn on my printer now, the alarm signal shows up with "Paper jam" but when I check for jammed paper, there is none. So I think there's something faulty with the printer. Is there any way to reset it? I've looked everywhere but can't find it.
Posted on Jan 09, 2011
SOURCE: Keep getting an error message
If you can't see any paper stuck inside the printer when you open the rear door or when you remove the toner cartridge, the rear paper flag is either stuck or broken.
The flag is a small piece of plastic which sits at the rear of the fuser and as the paper exits the fuser it pushes the flag down. The easiest way to see this is to remove the rear door then the rear cover (two screws).
If it's broken you'll require a replacement fuser (i don't think you can get the part separtely), but if you have recently installed a maintenance kit, i would contact the supplier and ask for a replacement.
Posted on Apr 20, 2009
SOURCE: 202 paperjam open rear door.
Hello and Welcome to FixYa
Start by following the steps below to get the paper out from the machine.
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
If that doesn't help then you would have to start taking apart the machine to find the jammed paper and remove it, its not something a just anyone should do unless you have experience.
you may have to take the machine to a repairer to get the jammed paper bits out of the machine, if you don't see paper jammed in the machine it does not mean that there wouldn't be a paper jam somewhere in the unit along the paper path. Some of the switches or sensors might have gotten stuck.
Posted on Jan 04, 2010
i have 2420 dn printer..printer reddy mode the power on...but not initlizing...13.20 paper jaming error coming but paper is not jam..hw to resolve
Posted on Feb 02, 2011
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