Question about HP Photosmart 2575 All-In-One InkJet Printer

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When I press either the "Scan T" or the "START SCAN" button the message on the screen is "No Scan Options. Refer to device documentation to troubleshoot." Also the orange exclamation point flashes. I can't find my booklet. HELP!!!

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Hi. Please do the steps from HP

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&tmp_task=solveCategory&lc=en&dlc=en&cc=uk&lang=en&product=441240

If no luck with HP instruction, try this:
- open HP Director and make sure that "scan to" options is set to "to file".
-scan a page using HP Director then scan another one but this time try the "scan" button.

If the above steps did not work out, uninstall and re-install your driver. You can download the driver and user manual here: http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=&cc=us&product=441240

Please let me know if you need further assistance. Thank you.

Posted on May 28, 2010

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