Question about Benchmark DLT1 DLT Tape Drive

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Benchmark VS80 Tape drive giving Bad Media messages

We are using the Benchmark with Veritas 9.1 software. We had the drive disconnected for several months but decided to start using it again on a different server. Now all the tapes originally used in this drive are giving a message.

We are trying to figure out if this is a problem with the drive or the Veritas installation. We have tried many different previously used tapes but don't have any brand new ones.

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Have you tried cleaning the unit tape heads and path?

Posted on May 12, 2008

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Sounds a bit strange - I've seen this happen when tapes are re-used in a different drive but not when re-used in the same drive. You could try degaussing (magnetically wiping) the tapes. This should effectively make them appear as new ones.

Posted on Apr 12, 2008

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I just put a new 9 cell battery, two new 2GB ram cards & a new, blank hard drive in our Dell Inspiron 1525. But the screen does not seem to work when I turn it on, or after I put in an installation...


Remove the battery, and connect the AC power. Then, try to start it.

Disconnect the AC power, and remove the "new" disk-drive.
Then, connect the AC power, and try to start it.

Disconnect the AC power. Remove the "new" RAM, and put the "old" RAM back in.
Then, connect the AC power, and try to start it.

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After a full back-up was made, the tape stays in the drive


Click Start, then Run, type in services.msc and hit enter

Look for the Symantec (Veritas) backup Exec Tape engine service and stop it by right clicking it and hitting stop.

Eject the tape.

Restart the service.

Dec 17, 2009 | Veritas Backup Exec 10 for Windows Servers...

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Certance DAT 72 tape drive stopped communicating with PC


We have had the same problems with HP drives and Veritas. In our case it was not the drive per se. While I am assuming that based on the date of your post that you have moved to another solution, however, I will provide for you what we did.

First shut all down, disconnect the tape drive from the scsi cable, then restart. Go into computer management and turn all your backup exec services from auto to manual. Now go to devices and do a rescan. Once this is done and you see no tape drive whatsoever in the devices shut down the server. Reconnect the scsi cable to the drive and restart.

Go back into computer management, back to devices and rescan for hardware changes. Do you see it? If so, good! Sometimes a re-seating of connectors will do that. On the other hand, it could also be a tape driver from Veritas that just doesn't work (my case), take the original driver cd that came with the unit and start that loading up. Can you see it now? Can you use windows backup to access the tape drive? Now go into services and start the services individually. Go into backup exec and see if you can read your tape. Go back to services and reset all services back to auto. If you ever have to reinstall/upgrade backup exec, think twice about using their drivers.

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Didn't realize i had to install a Veritas tape driver to allow Veritas to see the drive.

Mar 24, 2008 | Veritas Backup Exec 10 for Windows Servers...

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Backup


VERITAS Software's Response
VERITAS Engineering has verified and addressed the issue in the affected products. A hotfix has been developed for each of the affected versions to address the issue. Even though VERITAS Technical Services is unaware of any adverse customer impact from this issue, we strongly recommend users of the affected products apply the appropriate updates immediately to safeguard against threats of this nature.

Feb 29, 2008 | Computers & Internet

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I want to restore a store onto a resovery storage group. Software are Veritas backup Exec 9 and MS Exchange server 2003

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How to compress file in Veritas exec 10


Make sure that your tape drive is using Symantec drivers. to do this follow these steps.

Go into Tools->Wizards->Device Configuration Wizard and follow the step to "Install tape device drivers". This should take care of the compression issue.

Dec 31, 2007 | Veritas Backup Exec 10 for Windows Servers...

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HP LTO Drive Firmware Revs For Veritas 9.1


The problem you described is not a driver problem. So long as you are using the Veritas drivers you should be good to go.
SCSI time-outs and disconnects are hardware problems.

Sometimes they can be resolved by changing the throughput settings on the SCSI controller connected to the drive. Controllers usually default to very high speeds because they are used for hard drives. Lowering the speeds to support the slower throughput of tape drives can sometimes help.

During the POST there should be a key combination you can press to access the setup for the controller and modify the throughput settings.

Aside from that you have to replace the SCSI controller or tape drive until you figure out which one is causing the problem. Maybe the SCSI card is not seated properly.

I hope this helps.

Nov 18, 2007 | Veritas Backup Executive V9.1...

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