Question about Kenwood Excelon DDX-7015 Car DVD Player

1 Answer

Everything powers on, it plays dvd's cd's and the radio but the screen won't come on and the little square at the bottom keeps flashing.

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  • dropped98dod May 28, 2010

    its not just video. the screen just quit working. The red triangle at the bottom keeps flashing like it's in security mode.

  • dropped98dod May 28, 2010

    i have the theft code and i could enter it if my screen would come on.

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  • Kenwood Master
  • 19,396 Answers

Hi.

That usually means that there is no video connection.

Check the video connections to displays and check the video connection at the back of the main DVD unit.

Regards.

Posted on May 28, 2010

  • Ginko
    Ginko May 28, 2010

    The red triangle means that there is a fault condition detected. When this happens the first thing to check is wiring. You can also try resetting the unit by disconnecting the battery for two minutes or by disconnecting the connectors at the back of the unit.

    The must common reason for the problem is a bad wiring.

    Once you test everything else, if that still does not fix the problem you should call Kenwood to check if a firmware upgrade is available, or eventually to book a repair.

    Check the wiring at the back of the unit first. Disconnect battery terminal before accessing the wiring or ask a technician to check the connection. Ensure that you have the anti theft code if needed.

    Regards.




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