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How to fix a computer loaded with virus? - Microsoft Computers & Internet

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I dont know if you still have internet access, if you do download these two programs and run them on the pc, www.malwarebytes.org
and www.microsoft.com/security_essentials
theses usually remove 99% of viruses alone, quite a long process and varys depending on what virus etc,

if it dont work let me know will post more detailed guide.

Posted on May 28, 2010

Testimonial: "but my pc dont have a genuine copy of windows. i have a genuine product key but i dont know how to change it to genuine"

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My computer crashed with a virus and will only get to the toshiba loading screen then will load 75% and stop how do i fix this problem are there any cost free solutions that can get my laptop pc up and...


During the boot process tap the f8 button three times this will boot into safe mode where the only things
working will be your mouse and keyboard enabling you to attempt to repair your computer
or


During the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart

hope this helps

Jan 07, 2011 | Toshiba Satellite A105 Notebook

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Every time, the windows is loading, i got that error message "error loading winiio32.rom the specific module could not be found"


Heya

winiio32.rom is a not a system component.Unfortunately its a trojan(virus) commonly know as Vundo which directly infects your registry of the computer.It also disables all the anti-viruses,firewalls and all the other security features in the computer.In worst case scenarios it also disables .exe files.

Now in order to fix this problem you can do some following steps-:
Turn the computer off
As soon as you turn the computer on start tapping the F8 key repeatedly.
Now select safe mode with networking with the arrow keys on the keyboard.
Now the computer will boot in safe mode and you might see a black background with icons appearing very big but don't freak out its normal in safe mode.
Now i would recommend you to download Malwarebytes-:

http://www.techspot.com/downloadget.php?id=4716&file=1&evp=0a59f9584bb65ce60f8292a3fc06e555


Now as soon as you download it install and update it and run a full scan.It will definitely pick a lot of infections.Click on remove infections and restart your computer.

90% of the times this will fix your problem but as i dont know how severe your problem is for example-the virus might have disabled .exe files or might have put restrictions in the computer which will not allow you to open any .exe files nor you can end the the process of the virus which is still running in the background as it will also disable task manager.

So do let me know if these steps fixes your problem.In case if it doesn't fixes your problem we will try the next steps.Don't worry we will definitely fix this problem.

Thanks & Regads

Long LiVe tHE gEeKS!!!!

Dec 08, 2010 | Computers & Internet

2 Answers

Help me!


Use a different computer to download the free antivirus and firewall from microsoft. Then install it on the new computer. If you need more help than,I'll have to help you personally.

Jun 16, 2010 | Microsoft Windows Vista Ultimate Edition

2 Answers

Trojan Horses PSW.Generic7.APIQ, Win32, etc.


Hi,

Boot into safe mode and go to your control panel > add or remove problem and delete the virus as a program on your pc.

After that please restore your computer to an earlier time when it worked bettrt.
KInd Regards

Nov 09, 2009 | Microsoft Windows XP Home Edition

1 Answer

Computer infected w/ 55 viruses or reiterations


Well a virus wouldn't be a virus if it doesn't do any damage. But in reality it doesn't really do any damage, like any computer program a virus is also a program that has a set of commands that it will do once it has been activated, and it's primary goal is to stay active even if it is detected it's gonna create variants of itself. A typical infection is actually caused a 1 or several virus, you see 55 infections but this may only be caused by 5 -10 viruses the other infections are just variants. It seems like the virus has been able to fortify itself inside your windows core system shutting down all possible ways that it could be deleted.

To fix this problem you'll need to take out your hard drive and put in another computer as a slave drive. Make sure that computer has up to date virus definitions and make sure that you do the virus scanning in safe mode.

Jan 24, 2009 | Computers & Internet

1 Answer

I'm having problems with WindowsXP loading at start-up


I don't think you have a virus, Norton 360 is a very good antivirus program and would have caught it. Try disabling all of the Norton 360 features then load the Windows XP disc. Sometimes anti-virus programs interfere with the processs. I am assuming you have the Windows XP original disc. This should work.

Dec 28, 2008 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

Pls help how to fix my anti virus tat still connected to the inte


Try running the exe file from the location itself (Click on Run, instead of Save and then try. :)

Is it a dial up or high speed connection.

Goto internet properties under control panel, goto connections tab - Is there any connection listed/created in the "Dial Up/VPN "box on the top

Dec 08, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Computer crashed, won't go to windows


Hi,

When you start you computer, after the bios flash. press the F8 on your keyboard before the Windows start loading. You should have an option to select to go to safe mode.

Select the safe mode option only. See if it will load the Windows under the safe mode option. If it did load the Windows under safe mode. There is an issue loading the driver of your Windows O.S. that i why its not booting under the Normal mode. Sometimes this is cause also by a Virus on your computer. You can run the Anti-Virus program under Safe mode to check for viruses

To fix this you may need the Original Disc of Windows O.S.
You can reboot the computer. Load the disc make sure that under the Bios option the CD drive is the first boot. Then save it.
after rebooting. Follow the on screen instruction on how to repair the O.S. There should be an option to repair the O.S. when you boot the computer using the Windows O.S. Disc

Note:
If you could do a backup of your files, do it first before repairing the O.S.

If it will not resolve the issue, you will have to reformat your computer.

Sep 09, 2008 | Computers & Internet

1 Answer

I have an Acer Aspire 1642ZWLCi and for the last few weeks, the computer won't boot up properly. And once it does finally load, the mouse keeps sticking and not moving very much. I tried adding more RAM...


you have a trojan or virus, assuming you have an upto date anti virus you need to run it in safe mode (press F8 on startup) and click on administartor accont when winsdows loads and run the anti virus programme

Aug 28, 2008 | Acer Computers & Internet

1 Answer

Virus


hi, down load one anti-spyware and scan the computer . click here for one.

thank you for usingfxnlogo_s.png

Jun 28, 2008 | Kaspersky Labs Anti-Virus & Maximum...

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