Question about HP Office Equipment & Supplies

Open Question

I have an HP 4015 printer that only puts out blank pages, Also it gets paper jams when useing tray two. No paper jam is there.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

jimnfl
  • 17 Answers

SOURCE: Machine won't draw the paper in to send the fax

Technically, your machine is jammed. The paper is jamming as it exits the feed area, and enters the machine. Not being specifically familiar with that model, but rather based on experience with other simular machines with like problems, I would say you should look for 3 possible causes... Most machines have, shortly into the paper path, and generally in the area you're indicating, some sort of sensor switch, whether it be photo-electric, or a mechanically activated toggle, that senses and registers the lead edge of the paper so the machine knows it did feed. This switch could be knocked out of place, or simply dirty, and not sensing the lead edge of the paper within a certain period of time after the machine registers the feed had been actuated. A second possible cause would be (and you may be able to visually verify this) is that usually, in these types of machines, there is some sort of pressure or "retard" pad/roller in conjunction with the feed roller. If this isn't working right, the machine may be feeding more than one sheet at a time, and becoming jammed in the paper path path area due to "thickness". A third possible issue could be an unremoved scrap of paper from a previous jam (or a staple/paperclip/piece of rubber-band/or any other foriegn object, as I've seen them all) still remaining in a thin and obscure position of the paper path blocking the paper's progress to the afformentioned switch. Those are the most likely, but probably not the only possible, causes of the problem you are exoeriencing.

Posted on Jan 07, 2007

Soulvisitor
  • 1113 Answers

SOURCE: can't print faxes due to error messages

Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Posted on Oct 16, 2007

checkitright
  • 1362 Answers

SOURCE: Brother MFC 3240C Paper Jam Error Message

If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

Posted on Dec 26, 2007

  • 3422 Answers

SOURCE: hp psc 1315 paper jam

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Posted on Jun 18, 2008

  • 1 Answer

SOURCE: RECURRING PAPER JAM - BROTHER MFC 5860 CN

I just bought the 5860 and have this issue right out of the gates. I discovered that the back lid causes the paper jam when using the bottom tray while examing with a flash light during a print job. I dislodged the back plate/lid (same lid you remove to pull paper jam out) out about 10mm and fastened the lid loosely to the back with a piece of tape on each side. The paper from the bottom tray does not slam against the back of the printer any more, thus more freedom of movement and no jams. Just successfully printed an 80 page document. You shouldn't have to do this with a new printer but I got it so cheap with all the rebates that I'm going to keep it and live with this fix. To sum up, the problem is a design flaw where the removable back plate is snapped in too tightly and contacts the bottom tray paper roller (& paper) during a print cycle. To fix you need to clear the path by pulling the back lid out slightly and taping each side with scotch tape to 'suspend'the back plate out about 10mm.a5999d3.jpg

Posted on Jun 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does my printer produce a paper jam when printing from laptop but does not jam when copying


When you order a print from the laptop, it gets the paper from the paper tray. When you copy, the paper has a slightly different path it follows to deliver your printed result. Try to put the document in the tray with the blank pages and see if it also jams! Let me know what you find out!!

Sep 28, 2014 | Office Equipment & Supplies

2 Answers

13.01.00 Jam in Tray 2 error when no jam exists


Check Tay2 paper sensor flag, located at tray2 pick up roller, its its stucked shoot the fault

Mar 24, 2011 | HP LaserJet P3005 Printer

1 Answer

Reading no paper paper tray is full


Instructions
  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

Jan 08, 2011 | HP LaserJet 4600 Printer

1 Answer

I have an HP LaserJet4 and I'm suddenly (as of last evening) getting a 41.3 error code followed by a 13 Paper Jam. I clear the jam, warming up, blank page is ejected, I put the printer back on line,...


41.3 - points to a miss match in the paper tray.
First -
Pull out your paper trays, take the paper out and confirm the guide in the back is set to the correct position. (The little mechanism on the tray which allows you to use different paper types, example letter to A4).

Second -
The other which may have happened it the paper handling was mis-configured on the machine:
- Press the Menu Button on the machine.
- Using the + and - button go to the Printing Menu.
- Select Paper confirm that the paper size is correct for the trays within the machine.
Third -
- Depending on the document you are attempting to print make sure the document type is either adjusted to the type of paper your using or to load the correct paper into the machine. I seen where people send you a legal document and your attempting to print it on letter.
Fourth -
It could be a driver related issue, 98% of the time this is not the case. If all fails above, then attempt this.
Let me know if this helps!
Lastly it could be a driver related issue, however if more than 1 person uses it don't count on it.

Nov 25, 2010 | HP Office Equipment & Supplies

1 Answer

Paper Jam 13.20 on HP 4015


13.20 PAPER JAM CHECK REAR DOOR


Media stopped in the paper path during power on or when the top door was closed.


Action:

1. Open top cover and remove toner cartridge. Remove all media in the paper path, and then re-install toner then open and close the top cover.

2. Open read door and pinch blue latches on fuser and pull it out. Inspect the sensor flag for correct movement and any paper obstructions in the fuser rollers. Re-install fuser and Confirm rear door closure.

3. Remove tray 2 and confirm paper is not jammed in the pickup area. Confirm paper size adjusters in the tray are correctly set for paper being used. (Do not set back paper stop to ANY)

4. Replace any defective sensors or flags


Hope this helps. Please keep us updated and remember to rate this answer.


TF

May 24, 2010 | HP LaserJet P4015N Printer

1 Answer

I have an hp 4200n that picks up an extra blank page when i print a menu map. the paper (blank page only gets up to the delivery assy past the fuser, no jam error). this happens when i print it from tray...


Hello, you must clean separation roller whit wet cloth or alcohol. Remove Tray 2, look for blue (usualy) cylinder feed rubber on it and clean Good luck. P.S You can clear paper feed roolers too (look at printer bottom after removing Tray 2) using same way!

Oct 15, 2009 | HP LaserJet 4200n Printer

1 Answer

HP Laserjet 2200 Keeps Spewing Out Blank Paper


sounds like it has a solinoid that is stuck open.

Dec 16, 2008 | HP LaserJet 2200D Printer

1 Answer

Duplexing jams


Some of the rollers inside the printer have becomes slick with paper dust on the surfaces of the rollers. There is a printer cleaner paper available at most office supply stores and online. It is sticky on both sides. You run a sheet through the printer a couple of times and it removes the dust from the rollers. In your case, run the paper through the duplex unit too.

Mar 16, 2017 | HP LJ-8000DN Laser Printer

1 Answer

Hp psc 1315 paper jam


Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Out of Paper. Load Paper Error


Check
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265823&cc=nz&lc=en&dlc=en&product=422000&dlc=en&lang=en

"
s.gif
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"

When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one. s.gif Clearing paper jams

Jul 28, 2006 | HP PSC 2355 All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...