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My broadband connection keeps 'dropping out'. I have been in touch with Pipex, my ISP, and they have carried out tests on my BT line, etc and can't find any faults there. I use a Netgear RangeMax Next Wireless-N Modem Router which is connected by a yellow cable into the back of my computer. Pipex suggest that the fault may be with this router, which I have had for several years now. When the 'drop out' occurs I have noticed that the green port light number on the front of the router is flashing. Is it possible to 'test' the router or should I just buy another one. If so which do you recommend. Ian Garnett

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  • Ian Garnett May 28, 2010

    Thanks for the advice drifterK.
    I'm going to invest in a new, faster router, from my local PC World in Salisbury, England.
    If that doesn't solve the broadband 'drop-out'problem then I'll know to investigate elsewhere and one of my sons can have the Netgear N Modem which I am replacing.
    Regards,
    Ian G

  • Ian Garnett May 28, 2010

    Thanks DrifterK for your prompt reply.
    U are Brilliant.
    100% recommendation.


    Keep safe.
    Regards,
    Ian G.

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There is no sure way to test it ...if it keeps dropping the packets and breaking the connection ..than is something wrong with it physically ..
You did not specified if you only have problems with the wireless or with the lan ports also ..if it is only wireless connection that drops out ..than you should try to change the channel for the transitions..it has this feature in his settings (you go there from the browser by the ip address) ..and it has 12 channel or so ...pick on in the middle range ..not necessary the recomended one ..try one by one and read the speeds and see for yourself wich one is working ..cause it may be just interference on the channel...//anything from ababy watch transmiter to a radio station ...and if it is much powerful in may interfere with you wifi connection ..
If it isnt that ..an dyou also have problems with the cable lan ports in it ..than you should change it cause it is not that expensive ...and I would go for a simple 4 ports + wireless
D-link Rangebooster N-650 cause it is a high speed on wireless (300 M /sec) and it is not that expensive ...at least here in Eu .it is about 60 dollars..but if you are not that pretentious ..a eBay one no matter what but to have at least 54 M /sec its about 30 dollars..

Posted on May 28, 2010

  • Catalin Turcu
    Catalin Turcu May 28, 2010

    to tell you the truth ..your ISP might have problems and do not admit ...not important problems but errors on the system and causes the packets to lost ...Im in Romania..and working on line keeps me on the net 18 hours a day ..and I have at least a drop a day for a few seconds..mostly I sense them when Im trying to post something ..cause if I keep writing ..it works ..when you post on a page than the communication is required..so ..it is not a isolated thing but just in case this drops out are frequent and long periods of time ...more than a half an hour ... in this case Im sure it is from the provider...cause otherwise will not came back ..
    I also say that you may check this router in another place and another provider first cause you may end up to buy a new one and don't need it ..but in case you already wanted a faster one on wifi ..
    The thing I say is you may buy another and behave the same ..in this case if it is not from the provider ..it is from interference and you will have to make research a few weeks for the best frequency to use..
    Another thing ...the ISP may not even detect this problems cause in the moment they make the tests it can be all ok ...and soon they gone to drop again ...Of you depend on the internet connection in a vital way ..just back-up with a second provider line ...just in case..if you afford it ..or make sure you have access at least to a dial one ..for emergency use....Have a nice weekend ..and good luck !


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