Question about Maytag Neptune MAH5500B Front Load Washer

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Door will not lock so it will not extract - Maytag Neptune MAH5500B Front Load Washer

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Doorlock mechanism sounds like it needs replacing if it won't energise.

Posted on May 28, 2010

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Posted on Jan 02, 2017

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My LG WM2101HW washer door will not lock. Sometimes if you shut the door just right, it will work. I ordered and replaces the actually door switch, but it still will not lock. What else can I do?


You say that you replaced the door switch, but you need to check that the spring of the latch hook inside the door is working properly, otherwise it does not hook properly and will cause these problems.

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Spin cycle does not extract water


might be a bad door lock. if the machine detects the door is not locked then it will not go into the high speed spin.

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How do a replace the door lock mechanism for 1995 merecedes benz c280


You need to disassemble the door to extract, unless you are speaking of JUST the key portion of the lock.

Sep 01, 2009 | Mercedes-Benz C-Class Cars & Trucks

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My passenger side door is permanently locked, I cannot unlock via automatic button or manually, it seems like it is stuck. Help??


sounds like the motor that closes the door is giving you problems, extract it and have it checked, once the motor is off the door u should be able to move that lock
take care

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How to change door lock cylinder on 05 jette


remove dooe panel..disconnect the rods which are clipped into the barrel, then there is a "U" shaped clip against the door,holding the barrel in place, it has a flat lip on it ,to make extraction easy...then door barrel will push through the hole

Aug 01, 2009 | 2005 Volkswagen Jetta

1 Answer

I have a Neptune front loader that now spins slow on the final spin. Pushing max extract doesn't help. I need help - -wet sheets


does the door lock? if the answer is no then you have a blown resister on your main control board R11 and the reason it blew is your wax motor on your door lock is binding up. you need a new control board and wax motor.

Jun 15, 2009 | Maytag Neptune MAH6500A Front Load Washer

1 Answer

Passenger door lock removal


hello,seems you have a sticky siding maybe because of plastic clips,try to insert a plastic wedge siding and door,pull the lower part and lift a bit,observe the movement of siding,how about the screw in lower armrest,press off the cover,then look for screw,be sure no screw are fitted,ty

May 02, 2009 | 1996 Mercedes-Benz C-Class

3 Answers

My neptune does not extract.  My clothes come out dripping wet.


I am having the same problem, and have found that the door lock light is not on, and that the door lock does not seem to be working. This would keep the machine from spinning.
Is your door lock light on?

Jun 14, 2008 | Maytag Neptune MAH7500WH Front Load Washer

1 Answer

No Spin Cycle


Your machine won't go into spin cycle most probably because it awaits for pump to start extracting water out of the basket. If the "Door Locked" light is on th an it means that either filter, pump or drain hose are clogged (unless pump burned). Turn off machine, unplug the machine, clean the filter, check for foreign objects inside filter and pump housing and finally check/unclog the drain hose.

Apr 23, 2008 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Door lock


Run a diagnostic on the door lock system; To place the unit in "service mode", close the door completely then press and hold both the "Delicates" and "Heavy Soils" keys for three seconds. Motor speed will be displayed. Press "rinse" to access the main board output function. Then press "max extract"... this is the test for the door lock. Did it lock? To exit, press "max extract" again and then both "Delicates" and "Heavy Soils" for three seconds. VOLTAGE TESTS AHEAD!!! IF YOU AREN'T SURE YOU CAN DO IT, THEN DON'T! CALL A PROFESSIONAL! If the door did not lock, you'll need a voltmeter and an hour or so. Open the door, remove the screws holding the door hinges, then remove the 2 screws (and shims) opposite the door hinges and close the door (do not take it off). Then grasp the front panel at the top near where it meets the top panel and pull toward you quickly. Lean it forward and remove it from the 2 clips at the bottom. Just below the top panel, now exposed, are the top panel retainers... use a 5/16" to remove the one screw on both sides and remove the retainer clips. Now lift the top panel up just like the hood of a car. You can now see the door latch assy. Remove the 2 wires on the solenoid and insert your meter probes into each one of them (color doesn't matter). Set your meter to read AC Voltage, then re-enter "Service Mode" and follow the steps to door lock test. When you hit the "Max Extract" key, 120 volts should be sent to the meter. If you get 120 volts, your latch assy. has failed and should be replaced. If you don't get 120 volts, your control board output has failed and needs to be replaced. Hope this helps.

Jul 29, 2007 | Maytag Neptune MAH5500B Front Load Washer

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