Question about Frigidaire ATF6000ES Front Load Washer

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We have an shirt that mysteriously got sucked under the drum. We can see it through the drain holes. How do we get it out? Can we take the drum out somehow - we don't see any screws and we don't want to damage the seal.

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The drum cannot be dismantled so don't even try. What's probably happened is that a part of the garment slipped through the small gap between the inner and outer drums and then the rest got dragged through.

If the machine is still working normally and does not seem to be devouring other garments (always use a laundry bag or pillowcase for tights and underwear) then ignore it but regularly check the trap filter on the lower front of the machine. The shirt will eventually make it's way there and modern trap filters are designed to shred the occasional errant sock and to spit it out without blocking the machine. A shirt is probably too big, so when you find that the machine will not drain or pump out properly, disconnect from the mains, pull the machine forwards and tilt it back enough to reach the pump from underneath (for safety it's VITAL to securely prop the machine so that it cannot fall or slip onto you). A thick, often corrugated, flexible hose will connect the drum to the pump. Squeeze the hose and you'll feel whatever has blocked it. Unclip the hose, pull out the obstruction, and you'll be good to go again. You may even be able to use this method to fish the shirt out before it causes a problem by disconnecting the hose at the drum and using a bit of coathanger wire to probe into the drum and fish out the shirt. Careful though, as sometimes I get called out to folks who also have a coathanger wire stuck between the drums...

Posted on May 28, 2010

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Posted on Jan 02, 2017

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