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My tmobile tap is frozen at unlock screen. the touch screen will not respond. I pulled the battery and sim card but the problem still persists.

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Hello there it happens when your phone software goes smash for that you need to flash your cell phone try to contact your cell phone service center.
thanks

Posted on May 29, 2010

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Posted on Jan 02, 2017

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-----------------------------
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5-Dial *2767*3855# and wait. It could take the phone a few seconds to reboot. The phone will reboot,and the non T-Mobile SIM card in the phone will work,but this is only a TEMPORARY unlock step
6-Dial <span>*7465625*638*00000000*00000000# phone will say it is personalized.
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