Question about SanDisk Sansa Connect MP3 Player

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License expired I have a SANSA connect. I am having a problem downloading off of wifi. It keeps coming up with license expired for every song. My subscription is paid up & I shouldn't be having any problem. How do I fix this?

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  • Anonymous Mar 15, 2009

    the ones i downloaded off of a web site worked but the ones that i downloaded off a Cd does not

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1 Answer

I have the same problem as well, if you downloaded your songs through a subscription service such as Rhapsody, you may have to connect the Connect to the PC with Rhapsody running. Sansa suggests connecting to one of Yahoo!'s services with the WiFi. This usually works for me, but it hasnt been recently.

Posted on May 05, 2008

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Posted on Jan 02, 2017

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My player will not update its library when i disconnect it from the computer so i cant change the songs on it at all


Hi there.

I can understand the issue.

When you say not able to update the library or can't change the songs. I'd say may be license for the songs got expired. So kindly connect the device to the computer and update the license for the tracks, provided you have to have the same application which you used to transfer these protected songs.. Kindly revert if any issues...

Jan 12, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

CAN NOT PLAY;LICENSE HAS EXPIRED......


do you still pay for your napster service, if not, that why your tracks have expired, if you do, then just hook up your mp3 player to your PC and it should update the licenses on the tracks

if you dont pay for napster anymore, one thing that maybe worth trying is setting the clock on your PC back to a date prior to the subscription expiration date and try playing a few songs without being connected to the internet. If the PC is not online, Windows has no way of telling if the time change is to correct a wrong time or deliberate.

I am not sure what Windows Media Player does when the expiration comes. If it modifies the song itself, then it may still be possible to play songs that you haven't tried playing after the expiration date if you set the clock back.

However, if Windows Media Player logs that the licenses have expired in its license database, then there is pretty much no hope in reactivating them by setting the clock back. Much like setting the clock back on expired shareware software

Finally, if you are willing to resume your Napster subscription, then chances are that your music will re-activate once your subscription is live.

Jul 07, 2009 | Sony Audio Players & Recorders

1 Answer

Not working


The license on the songs that you have transferred to your mp3 player have an expired DRM license. The only way to "unexpire" the license is to refresh your license through the music service that you downloaded the songs from. If you have let your subscription lapse, the licenses will stay expired.

Mar 06, 2009 | Sony NWZ-E436F MP3 Player

1 Answer

Not working


The license on the songs has expired, and that's the problem with DRM-protected WMA's. You will need to renew the license through the music service from which you downloaded the songs. If your subscription has lapsed, you will need to renew it. Then, you'll have to delete the songs on your Walkman, and reload them once you have updated the license.

If you only download and transfer files in mp3 format you will never have this problem, and you can keep the songs forever.

-Tha Mp3 Doctor

Mar 06, 2009 | Sony NW-E405 MP3 Player

1 Answer

All my songs say liscence expired


The license on the songs that you have transferred to your mp3 player have an expired DRM license. The only way to "unexpire" the license is to refresh your license through the music service that you downloaded the songs from. If you have let your subscription lapse, the licenses will stay expired.

Mar 02, 2009 | Sony NWZ-E436F MP3 Player

1 Answer

My MP3 player displays "License Expired" on the screen.


If you let your subscription to Rhapsody expire, you will get this message. If you didn't let your subscriptino expire then you will need to synch the files from Rhapsody itself back onto the player - the licenses have to be renewed once a year for some songs - once a month for others. If your subscriptino ever expires, you can no longer use the songs.

Feb 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Shaker wont play songs


The songs that you are trying to download may not have the right DRM license - get the premium version of your music service subscription to get the correct license (or go to the license tab under the song properties, and click acquire license).

May 20, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

Deleting


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Aug 14, 2007 | SanDisk Sansa c240 MP3 Player

1 Answer

Uploading problems


download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
then get a firmware upgrade from the Sansa website

If that fails, t
here are a few different possibilities.
0.5) make sure the songs are in mp3 or WMA format
1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Aug 11, 2007 | SanDisk Sansa c240 MP3 Player

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