Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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How unlock the wd smartware my passport

I forgoten the password for my western digital (smartware my passport essential)(500GB). Can you help me how to unlock the device without losing my files inside.

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Forgot my password

Posted on Jul 31, 2010

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I sent my lock drive to www.1stDataRecovery.com. They unlock for me for a fee.
http://1stdatarecovery.com/unlock-hard-drive-password.htm

Posted on Jan 21, 2011

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You can contact this website: Crucial Data Recovery
http://www.crucialdatarecovery.com/

Crucial Data Recovery does not charge if no data recovered, no-data no-charge policy.

See crucial data recovery services price list:
http://www.crucialdatarecovery.com/services

Posted on Apr 01, 2016

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Posted on Jan 02, 2017

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These WEB site can help remove the hard disk password.
HARD DRIVE PASSWORD UNLOCKING - Purchase
http://www.hddunlock.com/purchase/ A-FF HDD Unlock Wizard (HDD Password unlocking - Free)
http://www.hddunlock.com/download/ b>

Feb 11, 2013 | Western Digital My Passport Essential SE...

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i have Western Digital My Passport Essential 500GB USB - Blue but now shows 2 TB.and hard disk not shows my computer.i can see in device manager.have any solution about it.
plz if anyone help that really kind for me...
thanx

Jan 22, 2012 | Western Digital My Passport Essential...

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I want unlocked my usb wd hdd 500GB password plz help me


The only way to resolve this is to use the built in software and follow the instructions under "Lost your password?".

Warning : this will destroy all data onboard.

Feb 23, 2011 | Western Digital My Passport Essential...

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My Passport Essential no longer automatically backs up my files. I now have to back up manually. Originally, when I attached the USB, the Auto Back up function apprared on the monitor but this no longer...


Hello there,

Step 1: i would check the Settings on the software and Hard drive Settings with WD Smartware, if that fails go onto Step 2

Step 2: I would try to update the software and firmware on the hard drive

if you need anymore help let me know don't forget to Rate

Jan 25, 2011 | Western Digital My Passport Essential...

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Sir, my wdbacy5000abk can't find in my computer and after I place the wdbacy5000abk in the usb port.. it will discovering infinite.. and the wd smartware is not working.. please help me what to do.....


WHAT EVER YOU DO, MAKE SURE THAT THE MACHINE IS "OFF" WHEN CONNECTING THE DRIVE. YOUR SYSTEM WILL FIND THE "SES" DRIVER. GO TO MY COMPUTER,LOOK AT THE DRIVES ,THERE MAY BE A DRIVE THAT SAYS, WD OR SOMETHING LIKE THAT, CLICK OPEN,CLICK UNLOCK(if there is security) ENTER PASSWORD. OR DOUBLE CLICK SMARTWARE. !!! BUT THERE IS A 32 OR 64 BIT!!!! YOU HAVE TO KNOW WHICH ONE TO CLICK.IF THIS DOES NOT HELP, THEN REMOVE PROGRAM, THEN RESTART SEE WHAT HAPPENS. I ALSO ADVISE TO DOWNLOAD THE CORRECT "PDF" USER MANUAL FROM WD HOPE THIS HELPS.....JEFFXC

Jan 19, 2011 | Western Digital My Passport Essential...

1 Answer

My wd smartware has suddenly stopped working. it shows not working checking for solutions... and then fades off. connecting my wd passport essential 500gb...i can unlock the hard drive to see the...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 21, 2010 | Western Digital My Passport Essential...

1 Answer

Hi I am forget my password for wd smartware please help me


During the boot up process you will see on the screen press delete to enter set up

Press delete during the boot up process to enter BIOS scroll down to set user password you can change or remove your password from there

hope this helps

Oct 18, 2010 | Western Digital My Passport Essential SE...

1 Answer

How to remove the wd smartware software on the passport essential


Open "Windows Explorer".
Select the 'WD SmartWare' folder.
Press DELETE to delete the folder, and its contents.

May 18, 2010 | Western Digital Passport 320GB External...

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