Question about JVC Everio GZ-MG37 Camcorder

1 Answer

Broken video management file/ recording failure

After approximately 10 seconds of recording, a recording failure message appears on the viewer. Recording stops, then the message video management file is broken appears on the viewer. It is preceded by To record/playback video, recovery is required. Recover? Yes or No. At this point, I will hit the yes key. The camera then says recovery complete upon which I will hit the okay key. However, after continuing to record for another 10 seconds, the same message reoccurs.

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  • Meneedhelp1 Apr 30, 2008

    I have the same problem....whats the fix?

  • YSCNobo May 18, 2008

    We have exactly the same problem with this camera.. help!

  • cowgerj26 Jul 09, 2008

    My camera was full. I got this same message when my usb pulled out. After I recovered 90% of my files are missing, but when I try to record it say hard drive is full

  • kameraku77 Dec 06, 2008

    help :((

  • drgregory Dec 25, 2008

    same message---broken video management----same result as other

  • Anonymous Jan 09, 2009

    I have the same problem except the 'recording failed' message comes up immediately.

  • Anonymous Apr 26, 2009

    But how do you fix it once the problem starts?

  • solomon
    solomon Dec 19, 2013

    i have the same problem ,pls help

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Although the instructions don’t make it clear, it seems to be important that the camera is turned off before you connect or disconnect the USB cable. The instructions do mention that you should not delete or rename files on the camera except in the EXT_MOV folder. The camera’s firmware is apparently quite fragile about file names and the presence of the extra hidden folders that both the Windows and Macintosh operating systems create when you delete something.

Posted on May 21, 2008

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Posted on Jan 02, 2017

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Hello....I have a " JVC


here is the manual in pdf form.
I looked though it and it doesnt seem to have a solution. For this "video management file is broken." yet there are many people with this problem.
I would check to make sure you have updated the software since it is a harddrive camera
http://resources.jvc.com/Resources/00/00/91/LYT1591-001D.pdf

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Unfortunately, this is a frustrating and widely reported issue. Apparantly the HP software is not compatible with Office.
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Step 1:
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1 Answer

Recording stops within 10 minutes


Hi G-DyBiec

If the video capture automatically stops capturing at approximately 18 minutes (17 minutes and 55 seconds), then most likely the drive that is being capture to, is formated using Microsoft's FAT32 file system. Microsoft's FAT32 file system has a maxium file size of 4 GigaBytes (4 GB), which equates to a DV video clip of nearly 18 minutes. (18 minutes = 1080 seconds, @ a data rate of 3.6 MB/sec is approximately 4GB). So for hard drives that are formatted using FAT32, this behavior is normal. This is not a limitation of Studio..

To see what file system your hard drive uses do the following:

1. Right click on the Start button and choose Explore
2. Under My Computer, locate and highlight the drive you are capturing to
3. Right click and select Properites
4. On the General tab, towards the top, it will say "File System". It will be listed as either FAT32 or NTFS.

There are a few solutions if your drives are formatted using FAT32:
  1. Convert your FAT32 hard drive to NTFS *
  2. If you can copy any important data from this drive to other drives, it may be faster to re-format the FAT32 drive using the NTFS file system. **
  3. You can do multiple 18 minute captures and string them together in the Edit mode of Studio.
    • Since the first 18 minutes is already captured, rewind the camcorder or VCR to 5 - 10 seconds before the initial capture stopped (which can be edited out later in Studio).
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    • Repeat this process until all the desired video is captured from the tape.
    • After all the files have been captured, go to Edit and assemble the captured files from the Album to the timeline in the order you desire.
This is a manual method to workaround Microsoft's FAT32 file system and if this is too time intensive for your needs, then steps 1 and 2 above may be more suitable and should be considered.
* Note: If you need assistance with step 1 above, go to the Microsoft web site at http://www.microsoft.com/ and search on "convert FAT32 to NTFS".
** Note: If you need assistance with step 2 above, go to the Microsoft web site at http://www.microsoft.com/ and search on "how to format a drive in XP".

NOTE: Microsoft's NTFS file system is only supported on Windows 2000, Windows XP and Windows Vista. NTFS support a file size of 4 TB (terra bytes), which is larger than any current consumer hard drive capacity, so if NTFS is used, the capture file size will only be limited by the size of the hard drive.

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Screen says video management file is broken


Ok i had the same problem, this is what i did I hooked up my camera to my pc via usb and wenyt into the cameras harddrive itself and noticed that one floder that i would click on said that it was corrupted that floders name is EXTMOV i made a new folder on my desktop named EXTMOV and remaned the Folder on the camera EXTMOV1 then dragged the new EXTMOV folder on the camera I got the same message that the video management file needed to be fixed went through the process and now the camera works!

I hope this helps...

Lenny

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