Question about Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative zen mp3 connection problems

My mp3 is docked but the computer won't recognize it, and when I unplug it from the computer, it still says that it's docked.

Posted by on

  • hannah005 Apr 25, 2008

    THE COMPUTER DOSENT READ THE PLAYER BUT THE PLAYER READS THE COMPUTER

  • Anonymous Apr 27, 2008

    same here.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

You might have Windows vista - this player is not compatible with it

If you have XP:
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Posted on Jul 06, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My creative zen is docked to my computer, but the computer says "no player ... My creative zen is not docked but has DOCKED on the screen and won't turn off ...


Unplug your player.
Look on the left side of it, you should see a small hole, use something thin, paperclips work well, to poke inside it, the restart button is in that hole.
Once it's started up reconnect your player, all should work fine now!

Dec 09, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Creative zen is no longer recognized by computer, cannot charge


You need to isolate the problem first before downloading and flashing the firmware of it. Try connecting the Creative into different USB ports of the computer, try different computer or try different USB cable first. Then if you get the same problem after trying those things, then you may refer to the link below and download the firmware:

http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-ZEN-Firmware-12101e-For-Europe-Only.shtml

But I would suggest to contact the manufacturer for flashing the firmware.

Best Regards,

Firesnake

Jul 15, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My zen charges but doesn't dock


Try the Creative System Information program. It will scan for your Zen.

Jan 01, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen V won't dock


removed the usb drives and reboot and let the computer reinstall the usb drivers.

Sep 23, 2008 | Creative Labs Zen V MP3 Player

3 Answers

Creative Zen is not recognized by my computer.


creative labs Nomad Jukebox zen mp3
cannotused anymore cause have a firmware problem everytime reboot the unit

Aug 31, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

3 Answers

Zen V Plus Drive not recognized and won't charge


Try going to the control panel - hardware and delete
the Zen [ make sure your Zen is unpluged ] once delete
plug your Zen back in and see if this does the trick

Doc
>

Aug 01, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Zen won't recognize songs, won't sync on computer


Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Jan 24, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen sleek photo not recognized by my computer


http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=777,E=0000000000295100332,K=9595,Sxi=19,Case=obj(16737),Kb=ww_english_add,VARSET=ws:http://us.creative.com/
http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=750,E=0000000000295099827,K=9595,Sxi=19,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(12937),Kb=ww_english_add

Nov 22, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative Zen V Plus stops reading


· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.

Aug 15, 2007 | Creative Labs ZEN V Plus MP3 Player

4 Answers

My Creative Zen M won't "dock"


One problem may be that the registry entry for the player is corrupted. You can find out if this is the case by opening your computer's Device Manager (this page tells how, if you're not familiar with it). Look under "Windows Portable Devices" if you have XP or "Portable Devices" if you have Vista, and you should see the name of your MP3 player.

If your player is listed in the Device Manager but has a small yellow warning sign next to it, right click on your player's name and click Properties. The Properties box may say "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)."

If this is the case, there's an easy fix, that doesn't require any messing with the registry or anything:

--Right click on your player in the Device Manager and click Uninstall
--Unplug your player from your computer when the uninstall finishes
--Plug your player back in to your computer
--Vista will automatically reinstall the driver, and your player should appear in My Computer

Unfortunately this is for Vista. I don't believe XP will reinstall the driver automatically, so you may have to install it manually from your Creative CD. Anyway, what this does is simply uninstall the corrupt driver and reinstall it. It worked for me - hopefully it helps you!

Mar 22, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs ZEN SLEEK MP3 Player Logo

Related Topics:

131 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...