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"The driver solution for this product is included in your Windows XP operating system and is already on your computer. There is no need to download anything. Follow the steps below to quickly and easily get your product working with Windows XP."
But the info on how to get it to work if having issues if also found on that page.
Luckily most manufacturers offer their drivers online, and in the case of this particular printer, there is no need for any additional drivers. HP states on their website for this printer, Windows XP has the drivers pre-loaded on it already.
For instructions on how to load the drivers, follow the link below and click on the 712C link, then select your operating system.
I had the same problem and what worked for me was to make a PDF and then check the box "print color as black" I only say this is a fix because I was desperate. I realize this is a time consuming workaround. also if you are going to do this make sure that your printer settings are for Color but then the print color as black box is checked. hope that helps.....