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Have a Imagistic tm020 it is also a imagistic model df360 same maching, Moved it from office to home turned it on and all I get now is malfunction detected call for service cof32,,help I use this for prison ministry

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Just reset the printer ..and reinstall the driver for it sure that the driver is the one that requires for teh operating system that you use..and it is well powered when installed ..and on ..after that it has to work ..
if it is a model that has a screen and menu ..look in the menu for reset settings ...with the arrows select one by one functions and drum and counter ..and reset them ..
Also you can check before doing all that if it all ok inside..( I think maybe there is something out of place during the moving ) ..check to be aligned..and the ink in place , than reset it ..and restart ..install the driver and it has to work if it is functional ..

Posted on May 28, 2010

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  • cchavers May 28, 2010

    When I turn copier on after warming up it beeps then I get Malfunction detected-call for service

    code COF32 I am not able to go to any resets. Have checked to see if everything is in tight nothing


  • Catalin Turcu
    Catalin Turcu May 28, 2010

    this is a drum issue error code..and probably you will have to replace it ...just see on the internet cause they are available for all models...and pretty easy to change or ..just buy it and have someone to install it ..also you may want to get the unit with the developer also if you change it ...The issue is the drum counter sould be reset or it is beyond physical life ...if you ca not get into any of the menu to reset it ..than try to general reset by keeping down a few seconds (10) the button when you power it up...if it doesnt work than you should replace it ..Normally if it is a reset issue it should let you in the menu and look on the main menu ...reset settings ..drum counter reset..something like that ..and if you can reset will work a while until replaced..if not ..just replace it ..

  • Catalin Turcu
    Catalin Turcu May 28, 2010

    bythe way ..cause it worked fine ...remove the drum and reinsert it ..I guess it may be the issue there ..and try to reset it after ...


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