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After I downloaded a game and installed it from the internet as soon as I started to play I got the blue screen of death. After I rebooted my documents folder was gone what happened

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  • bondthecobra May 28, 2010

    I thank you for your time and quick response on this, I had a idea that there might have been some sort of virus or worm attached to this game but you just confirmed the problem and gave me the perfect solution thank you again

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1 Answer

The game you downloaded had a virus and most likely wiped out some stored information on your harddrive. The best thing to do is a "system restore" to turn back the time before you installed that game. To do this:

To use System Restore to restore Windows XP to a previous state, follow these steps:

  1. Log on to Windows as Administrator.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
  3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
  4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
  5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
I would also download and run this free spyware program to remove the garbage that the game you downloaded brought into your harddrive:

http://download.cnet.com/Ad-Aware-Free-Anti-Malware/3000-8022_4-10045910.html

http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

Posted on May 28, 2010

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