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Keyboard and mouse stop working - Acer Aspire 3690-2900 Notebook

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Hello,

Please remove battery and test on A/C power only. If problem has been solved and doesn't happen on A/C power, please replace battery as the battery is faulty.

Posted on Jun 01, 2010

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Posted on Jan 02, 2017

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Have new Logitech Wave wireless keyboard and mouse. Mouse works fine. Keyboard stopped working and before that was intermittent on occasion. Mouse stopped briefly but now okay.


Are the batteries good in the Keyboard?
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Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

Dec 16, 2008 | Computers & Internet

2 Answers

Cordless mouse and keyboard wont work together


Hi, after experimenting a little i have fixed my problem and I think I might be able to help you.

First, try press the connect button on the receiver.. Hold it for 20 sec (might not be necessary).

Then, press the connect button on the mouse and hold it for 20 sec (is necessary)

Next, wait 20 sec (is necessary) then press the connect button on the receiver but do not hold

Finally, press and hold the keyboard button for 20 sec.

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1 Answer

Mouse does connect but keyboard does not, vice versa


reinstall the logitech cd which came with keyboard and mouse, with the mouse pluged in. once reinstalled restart and while restart plug the keyboard in..... this should resolve the issue.

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1 Answer

Wireless key board


Have you tried re-setting the frequency for one of the devices? simply click the button on the infra-red unit then click the button on the back of keyboard and notice the infra-red unit stopped scanning.

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