Maytag Neptune MAH5500B Front Load Washer Logo
Posted on May 28, 2010
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My neptune washer won't start a cycle, just hums. I can't open the door to get the clothes out.

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  • Master 10,319 Answers
  • Posted on May 29, 2010
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Here is a trouble tree code chart for your washer

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http://www.applianceaid.com/neptune8.html

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Od error code
The Neptune Od code will come up when the unit does not see the door opened before starting another cycle following a completed cycle. Simply opening the door and closing it again will remove this code until the same incidence happens again. So if you are looking to rewash a load of cloths you must first open the door then close it before you can start the machine over. Pleazer Appliance...
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Apr 13, 2014 • Maytag Neptune MAH5500B Front Load Washer
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Maytag Neptune washer machine won't spin or fully drain
    • 1 Open your home's breaker box and flip the circuit breaker switch to "On." If it is already set to "On," flip it to "Off" and then back to "On" to reset it. A power surge may have interrupted your wash cycle so the drain/spin cycle never actually started.
    • 2 Move the washer away from the wall and straighten the drain hose if it is twisted or turned in a way that makes it difficult for water to flow through it. Replace a kinked hose with a new hose.
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    • 3 Push on the washer door to make sure it is fully closed. The washer will not drain or spin unless the door is closed tight. Press the "Start/Pause" button after you close the door.
    • 4 Wait for about 30 seconds after you press "Start/Pause." The washer will not operate until it has been able to fully lock the door and restart the drain process.
    • 5 Run the clothes through a complete cycle again, making sure you use cold water if there are a lot of suds in the washer. Too much soap in the washer can make it hard to drain. Use high-efficiency or low-sudsing detergents on subsequent uses.
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Feb 15, 2013 • Washing Machines
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May tag washer Neptune door won't open
what is your model number is then we can get started then
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Oct 25, 2012 • Maytag Clothes Washer Dispenser Bezel...
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Door locked and won't start mid cycle stopped running
how to unlock or open the sealed door
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Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.
The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.

  • Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.

  • 2

    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

  • 3

    Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.

  • 4

    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

  • 5

    Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.

  • 6

    Remove the soap dispenser drawer. Press the release lever and lift it out to clean.

  • 7

    Take out the inserts and rinse them and the drawer thoroughly.

  • 8

    Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.


    • ALWAYS LEAVE THE DOOR OPEN WHEN NOT IN USE! This prevents the mold and mildew from forming once you get it cleaned.
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    Aug 20, 2011 • Washing Machines
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    Neptune washer model MAH5500B stopped working mid cycle and I need to get the locked door open to get the clothes out . Is there anyway to get the door open
    Hi,

    Check out this tip...

    Washing Machine Door Jammed
    heatman101
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    Jan 15, 2011 • Maytag Neptune MAH5500B Front Load Washer
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    Maytag neptune washer clothes staying wet after cycle
    Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.
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    Apr 17, 2010 • Maytag Neptune MAH5500B Front Load Washer
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    My Maytag Neptune front load washer displayed ND with 19 left in wash cycle. Door won't open, what can I do?
    Not draining,throw rugs tend to clog this unit as do bobby pins and under wires I'm giving you a link to the repair manual it covers the 3000 through 5500 it will help you get the door open and the clothes out so you can start bailing...


    http://www.servicematters.com/maytag_library/docs/16010061.pdf
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    Sep 13, 2009 • Maytag Neptune MAH5500B Front Load Washer
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    Maytag Neptune Front Loader Washer
    Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first
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    Dec 29, 2008 • Maytag Neptune Washer
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    Maytag neptune won;t rinse
    Check latch mechanism for alignment. Often operation of machine loosens latch mechanism causing internal switch for "door open (or ajar)" preventing rinse or spin cycle. Opening and closing door presses latch mechanism closing internal switch allowing for continue processing to rinse or spin cycles.
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    Mar 24, 2008 • Maytag Neptune MAH5500B Front Load Washer
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